Front Office & Guest Services (Hospitality & Tourism) Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji.
Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.
Quest Bendigo Central is a well-appointed and 4.5 Star rated 60 apartment Quest Apartment Hotel, comprising of studio, one, two bedroom and three bedroom apartments and located just a short walk from the CBD of Bendigo.
We are now seeking an enthusiastic Front Office Receptionist to join our fantastic team on a part-time basis, working approximately 2-3 days a week across both Quest properties in Bendigo.
The successful candidate will be responsible for all areas of Front Office Reception, with tasks including, but not limited to:
Responding to accommodation enquiries & processing reservationsMaintaining accurate guest accounts & guest historyDelivering a high level of professional customer serviceEnsuring all aspects of front office/reception run smoothlyThe successful candidate will be required to demonstrate the following:
Passion for providing friendly, personalised customer serviceExcellent communication and time management skillsHigh level of attention to detailEnjoy working both autonomously and in a team environmentA genuine interest in a career within the hospitality industryPrevious front office/reception experience is preferred, ideally in a hospitality/travel/tourism environment.
Experience with sales and industry qualifications will be highly regarded.
The successful applicant must be flexible and available to work shifts which are mostly afternoon/evening and weekends with a rotating roster which includes public holidays.
Applications should include a letter of application and CV and be directed to the Property Manager at Quest Bendigo Central, 228 McCrae Street, Bendigo and by email at .
Applicants must have the right to work in Australia. Your application will include the following questions:
How many years' experience do you have as a Front Office Receptionist?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have experience in a sales role?Do you have a current Police Check (National Police Certificate) for employment?Which of the following Microsoft Office products are you experienced with? #J-18808-Ljbffr