Front Office Receptionist /Guest Service Agent - Part Time Or Full Time

Quality Hotel Colonial Launceston is looking for Full or Part Time Guest Service Agents to join our expanding Hotel.
The role is a combination of customer service and administration, ideal for someone with previous experience in customer service, accommodation, travel or tourism industry.
Responsibilities will include but are not limited to:

Greeting and checking in our guests
Providing an exceptional guest experience
Handling guest communications via phone, email and direct
Coordinating with our housekeeping and maintenance teams
Processing reservations
General administration tasks as required
Guest account reconciliation

Ideal Experience:

Previous experience in administration, travel or tourism preferred but not essential
Excellent written and verbal communication skills
Exceptional customer service skills and a positive attitude
The ability to provide a high level of customer satisfaction
Professional presentation
Availability to work a variety of shifts on a rotating roster (including weekends and public holidays)

Application process:
Applicants will be required to provide evidence of their eligibility to work in Australia.
Submit your CV to ******
Job Types: Full-time, Part-time, Casual
Pay: $25.80 – $38.70 per hour
Expected hours: 10 – 38 per week
Schedule:

Afternoon shift
Day shift
Evening shift
Morning shift
Rotating roster

Work Authorisation:

Australia (Preferred)

Work Location: In person
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