Front Office Duty Manager, Duty Manager (Hotel), Restaurant Manager & Chef/CooksThe Kimberley Grande Resort & Stay Margaret River – Broome WA
Kununurra, Full Time, Hospitality
Vacancy Listing Dates 5/11/2024 to 3/12/2024
Please Quote Reference Number 98285
Front Office or Hotel/Motel Duty Manager, Restaurant Manager, or Chefs/CooksRemuneration - $74,000 - $80,000Opportunities with The Kimberley Grande Resort & Stay Margaret RiverKimberley Grande Resort and Stay Margaret River are eagerly seeking a friendly, experienced & passionate Front Office Duty Manager/Receptionist and a Motel Manager/Duty Manager (Hotel) to lead our young and energetic team to maximize productivity.
Reporting to the Operations Manager, you will help create a positive work environment while motivating and leading our reception staff to deliver memorable guest experiences.
The successful applicant must have 2/3 years' experience in a similar role, a current RSA and a First Aid Certification.
A current full driver's licence is also desirable.
You will also have:
WA Approved Manager Card (desirable)Experience as a Fire Warden and First Aid Officer (desirable)Experience as a Duty Manager (highly desirable)Experience with hotel booking systems - preferably Preno (desirable)Exceptional attention to detailExcellent communication skills (both written & verbal)The ability to work under pressure and multitaskAbility to work independently and as part of a teamExcellent problem solving skillsStrong leadership skills with the ability to motivate employees to deliver a high standard of serviceCommitment with flexibility to work mornings, evenings, weekends and public holidaysProactive focus and shares a passion for the hospitality industryExperience with large tour groups and functionsAccuracy with figures, a keen 'eye for detail'Able to handle guest complaints tactfully, maintain the property reputation and gain a favourable outcome for the guestWe are also on the lookout for an exceptional Restaurant Manager!
We need a hardworking, enthusiastic, and ambitious individual who leads from the front to take charge of our busy and fast-paced restaurant.
You will oversee restaurant operations, build a customer-focused team, and implement leading customer service standards.
This key role aims to make us a benchmark-setting venue.
Your passion for developing teams and embracing challenges is vital in ensuring an exceptional customer experience.
Responsibilities And Duties:
Coordinate daily restaurant operations to deliver exceptional serviceManage day-to-day financials, ensuring accuracy and efficiencyExceed customers' expectations by providing an outstanding dining experience and active participation while on dutyEnsure all food served is of excellent standardRegular coaching, training and mentoring of staff to improve them and service standards fostering motivation and growthDevelop relationships with new and regular restaurant patronsCoordinate daily/weekly updates with the reservations, functions and bus tour teamManage bookings and balance seat capacityPrepare the rostering for the restaurant and discuss with the Duty ManagerCost control with a focus on labourManaging customer feedback and reputationMonitor and manage stock levels for optimal inventory controlMonitor and manage the cashier and upgrade LightspeedCoordinate employee schedules to ensure efficient staffingEnsure compliance with regulations and maintain HACCP and cleaning standardsParticipate regularly in management meetings and report to Duty Manager and Tavern ManagerThe successful applicant must have 2/3 years' experience in a similar role and hold a RSA and Approved Manager's Certificate WA.
You'll also have:
An Open Drivers LicenseStrong food & beverage knowledgePrevious experience with Preno platform, an advantage to be able to check after hours reservationsStrong leadership and people skillsAn ability to think outside the squareEffective time management and organizational skillsExcellent communication with a great command of the English language (written and verbal)Knowledge of current liquor legislationHands on approach with a natural ability to lead a team to be the best they canPrevious remote experienceWilling to commit long termWe also require an experienced Chef/Cook to join our team.
You must have 2/3 years' experience in a similar role.
The successful applicant for each role will receive a remuneration of $74,000 - $80,000.
If you are ready to take your hospitality knowledge to the next level in a challenging, busy yet rewarding position, this may be the perfect opportunity for you.
Sponsorship may be available to the right person.
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