Apply now Job no: 525971
Work type: Permanent Full Time
Location: Sydney
Categories: Front Office
For two decades, The Star Sydney has been a local landmark, committed to creating fun in trusted destinations as Australia's premier entertainment hub.
As a Front Office Agent, you'll ensure efficient check-ins and check-outs, assist with guest bookings, and handle payments with precision. Your knack for diplomacy will shine as you tackle customer service queries, leaving each guest with a smile.
A few of your responsibilities: Complete the registration of guests details upon check-inSecure paymentIssue room keysAdd relevant charges to guests' accountsRespond to reservation requests efficientlyWhat are we looking for: Extensive guest service experience in Front Office/Guest ServicesPrevious experience in a 5-star establishment advantageousGood keyboard skills with knowledge of hotel check-in systems (Opera highly regarded)Sound knowledge of the local area and surroundsOutstanding presentation and communication skillsAbout you: As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you're poised to excel in this role.
What can we offer you: Complimentary meal on site every dayUniform laundered and ready for you dailyFive weeks of paid Annual Leave for eligible team membersDiscounted parking and other transport optionsUp to 30% discounts across award-winning restaurants and accommodationLifestyle discounts including gym memberships and retail discountsEndless career growth and opportunities to learn and develop your careerPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that contributes to exceptional experiences for our guests and a great place to work for our team members.
It's your time to SHINE! Click on the link below to make your next career move with The Star.
Advertised: 11 Sep 2024 AUS Eastern Standard Time
Applications close: 30 Sep 2024 AUS Eastern Standard Time
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