Company DescriptionMercure Perth is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well-appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, spa, sauna and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.Job DescriptionJob Description: Food and Beverage Team Leader (Afternoon Shift)As a Food and Beverage Team Leader at Mercure Perth, you will play a key role in delivering exceptional dining experiences for our guests. We are seeking a passionate and motivated individual who can lead our team during afternoon shifts, ensuring our outlets operate smoothly and efficiently. This position requires weekend availability.In this role, you will:Lead and supervise the food and beverage team during afternoon shifts, ensuring high standards of service.Oversee the set-up, service, and breakdown of dining areas, ensuring a welcoming atmosphere for guests.Provide training and support to team members, fostering a collaborative and efficient work environment.Ensure menu knowledge is up-to-date, including changes and promotions, and communicate this effectively to the team.Manage guest inquiries and feedback promptly and professionally, enhancing the overall guest experience.Ensure the proper handling and settlement of customer accounts using our POS system.Maintain high standards of cleanliness, hygiene, and food safety throughout the outlets.Promote Mercure Perth by driving revenue and implementing strategies to improve service efficiency.Bring enthusiasm, creativity, and a positive attitude to the team, inspiring staff to do their best.Work closely with other departments to coordinate events and special functions as needed.QualificationsResponsible Service of Alcohol (RSA) certification.Previous experience in a supervisory role within food and beverage operations.Strong leadership skills and the ability to motivate a team.Excellent communication and customer service skills.Flexibility to work afternoon shifts and weekends is essential, as we operate 7 days a week.Additional InformationOur commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.What is in it for you:Employee benefit card offering discounted rates at Accor worldwide.Learning programs through our Academies.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities.
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