Apply now Job no: 529341Work type: Permanent Full Time, Maximum Term Full TimeLocation: BrisbaneCategories: ManagementThe Star Brisbane, positioned at the heart of the new Queen's Wharf Brisbane precinct, will be Australia's newest entertainment and leisure destination. Commencing a staged opening in 2024, The Star Brisbane will bring a range of unique entertainment options, world class hotels, dining, bars, luxury retail, gaming and a state-of-the-art Event Centre, transforming how people will play, shop and socialise in the river city.The role of Food & Beverage Supervisor is a hands-on, leadership role which will assist in the effective running of our private gaming room. The role will enable you to focus on guest satisfaction by maintaining efficiency of service, general product, and technical knowledge as well as exceptional standard of delivery and professionalism. You will oversee and assist F&B attendants to deliver outstanding customer service, ensuring our food and beverage outlets are prepared and organised to meet business requirements.In your role you will initially have the opportunity to work across Treasury Brisbane whilst being involved in the opening of The Star Brisbane.A few of your responsibilitiesSupervise team members and assist the leadership team with any training and development needed for team membersMonitor the quality of food and beverage service to ensure high standards are always maintainedEnsure a high level of guest experience is always provided in the venues and is professional, hospitable, timely, effective, and efficientSet specific daily performance objectives for all team members and supervise the service flowMake recommendations to the Venue Manager that will assist in maximizing revenue and minimise costs to meet company and division budgetsWhat we will be looking forPrevious supervisory experience in a similar roleExcellent written and verbal communication skillsAccreditation in Responsible Service of AlcoholThe ability and knowledge to build rapport with a diverse range of guestsAbout youDo you thrive in a dynamic, high-energy atmosphere where every interaction creates a memorable experience? You will have proven track record of working in a fast-paced environment, showcasing your ability to lead, mentor and encourage your team. Your thorough understanding of RSA compliance coupled with your RSA Certificate, will see you create a safe environment for guests and team members alike. You'll bring a strong track record in managing hospitality teams, coupled with flexible availability for a full-time position.You'll have a background in Food & Beverage leadership, with demonstrated experience leading and inspiring teams to success. Communication is your forte, effortlessly connecting with a diverse range of guests to create memorable guest experiences.Your role will be pivotal in shaping the success of our food and beverage operations at the Star Brisbane. Join us in making a difference.What we can offer youComplimentary buffet meal on every shiftDiscounted parking available in the cityUp to 30% discounts across award winning restaurants and accommodationAn organisation that values diversity, teamwork and being your best selfLifestyle discounts including gym memberships, retail discounts and laundry servicesSupportive leadership teamEndless career growth and opportunities to learn and develop your careerPlease be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.Our cultureEach team member is expected to champion The Star's Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star's culture.Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.It's your time to SHINE!Click on the link below to make your next career move with The Star.Advertised: 17 May 2024 E. Australia Standard TimeApplications close: 28 Jun 2024 E. Australia Standard TimeThe Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.#J-18808-Ljbffr
