Food, Beverage & Gaming Attendant - Albion Hotel Albion Hotel is looking for a hospitality allrounder join the team. Our ideal person will have a minimum of 1 year experience in gaming and F&B and ejoy working across all areas. You will have a passion full hospitality and looking to progress your career. We are looking for a long term employee with the view of progressing in to a supervisory role. The role also requires a flexible availability with shifts varying from early mornings, late nights, weekends and public holidays. We do value a good work life balance.
Great teamBeautiful venueCareer progressionAmazing perks - check out our full benefits at the bottom of this ad Albion Hotel is situated in the inner north of Brisbane and has been since 1864. We are a locals pub offering a beautfful cocktail bar with a beer garden, a nice elegant restaurnt with an italian themed courtyard. Head down to the other end of the venue we have gaming machines, sports bar and TAB.
This role requires strong guest service skills with experience in Front of House & Hospitality. The role is a fast paced & hands on role at the Albion Hotel.
What you'll do:
Responsibly selling and dispensing beverages, including liquor from the bar, food and gaming areasCommunicate warmly, friendly, respectfully and effectively as well as share product knowledge in accordance with guest needsInitiate conversation with guests when appropriate and when the opportunities ariseMaximise revenue opportunities by fulfilling guests' sales requests as well as utilising suggestive selling when the opportunity arises for our guests to try something newMonitor Stock control & complete replenishment of stock when requiredOperate point of sale and handle cash to ensure the security of cash at all timesGreet and seat guests in line with hotel reservations and practises as well as prepare the food areas for serviceComply with safety and health policies, procedure and role responsibilitiesResponsibly operate the gaming / wagering room and maintain general cleanliness of the roomHandle customer queries, complaints and pay disputesCarry out machine payouts in accordance with hotel policies and gaming regulations as well as performing clearance procedures if requiredThis role requires a National Police Check to be conducted as part of our commitment to leading in responsibility in Anti Money Laundering and Counter Terrorism Financing, which will be part of the recruitment process.
What you'll need: Be able to provide high quality guest service to enhance the guest experienceHave great attention to detail and communication skillsYou are a team player who can follow supervisor's requests to perform other tasks from time to time which contribute to the overall success of the venue's operationsUnderstand and comply with safety and health policies, procedures and role responsibilities You are competent in Responsible Service of Alcohol as appropriate and comply with the intent and legal obligations of RSA.Current industry RSA and RSG/RCG qualifications. The perks are good too! An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands * Endeavour Wellbeing Support Program * Paid parental leave for permanent team members * Annual Share Purchase Plan for eligible team members * Awards Nights * Service Recognition Program * Grow your career within ALH and the wider Endeavour Group network!
If this gig excites you - and you're close-enough on the requirements - go on, throw your hat in the ring! We are together creators
We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.
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