The Smoking Camel offers a contemporary Middle Eastern dining experience, characterised by its vibrant flavours, unique culinary creations, and welcoming ambiance.
Inspired by a passion for bright, bold, and flavourful cuisine, our menu features a fusion of fast-moving flavours showcased through dips, small plates, salads, and grilled skewers, and more substantial main courses.
We are currently seeking enthusiastic Floor Attendants to join our talented team.
POSITION SUMMARYThe Floor attendant is responsible for all elements of Front of house service. The Floor attendant is in charge of Customer service & sections, following The Smoking Camel sequence of service, food & beverage quality control, and teamwork.
ABOUT YOUFocusing on achieving the best customer service & showcasing The Smoking Camel to the highest standard possible.Experience in a fast-paced and high-volume venue.Great work ethic and loves working with a team.Wine and Middle Eastern cuisine knowledge – looked upon favourably, but not essential.BENEFITSFantastic salary, tips, and staff discounts at all our venues.A work-life balance.An opportunity for career development and growth.KEY RESPONSIBILITIESChecklists – Complete the opening & closing checklists. Ensure updated checklists are displayed in designated areas at all times.Customer Complaints – Handle all customer complaints when working on shift and improve customer experience in store. Always communicate with your manager about a customer complaint and take guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.Wine service – Learning wine service and basic wine knowledge.Opening & Closing the Venue – Present Venue in accordance to VM, correct lighting, music control, cleanliness, uniforms, and all table presentation.Deep Clean – Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.Food & Beverage knowledge – must attend all training or group training to ensure knowledge of the menu is developed to full ability.Teamwork – Working with your team to create a fun and happy environment in-house & with all staff.
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