Spectrum Transport is on the lookout for a proactive and detail oriented Customer Service Administrator to join our growing team at our Ingleburn depot, Southwest of Sydney.If you're passionate about customer service and logistics, this full-time role could be the role for you.About UsEstablished in 1992, Spectrum Transport has grown to become a trusted leader in FMCG logistics, specialising in time-slotted deliveries to major grocery and retail stores.Our success is built on reliability, expertise, and a commitment to exceptional customer service. We pride ourselves on fostering a supportive work culture built on trust, respect, and determination.The RoleAs a valued member of our team, you'll have the chance to grow your skills in a dynamic and ever-evolving industry. In the role of Customer Service Administrator , you will be essential in ensuring smooth daily operations at our depot.Your key responsibilities will include :Invoicing and general administration dutiesTracking freight and inputting proof of deliveries (PODs)Data entryResponding to customer service enquiries via phone and emailCross-checking deliveries and ensuring accuracyReceive and enter customer warehouse ordersBooking consignments and responding to customer requestsAbout YouTo excel in this role, you'll have at least 2 years of customer service experience , ideally in transport, logistics, or delivery services.We're looking for someone with :Strong planning and communication skillsA solid work ethic and a Can do attitudeExperience with Office 365The ability to work independently and as part of a teamReceive and act on any customer requests in a timely and efficient mannerBenefitsAt Spectrum Transport, we believe in recognising hard work. In return for your dedication, we offer :A competitive salaryFree off-street parkingAn annual bonus structureOpportunities for career growthA supportive and dynamic team environmentStability within a rapidly growing companySpectrum Transport is proud to be part of the Freight Management Holdings (FMH) group, offering exciting future opportunities for our employees.Ready to take the next step in your career? Apply now to join the Spectrum Transport team!
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