Full time$110,000 to $130,000 per year plus superThis business is a leader in its field and known throughout the world for excellence in their sector. In an increasingly complex international business and regulatory landscape, their finance teams focus on driving value, improving efficiency, and enabling strategy. Whether you're a seasoned Shared Services Manager, Transactional Services Manager, or Business Process Outsourcing leader, or looking for an opportunity to step up to your first Finance Manager role, their Shared Services team is the perfect platform to grow your skills and expertise. The team welcomes challenge and change in everything they do. They have recently invested in technology allowing the team to focus on more value-added work. This is your chance to join them as their new Finance Manager - Shared Services.The RoleThe business has recently created a Centralised Distribution Centre (CDC), to complement one already established in Dubai. This is a newly created role and can pave the way for great opportunity as they establish up to 20 new positions here in Brisbane over the next few years.The Finance Manager will oversee the provision of high-quality financial support services delivered by the CDC. The successful candidate will manage the day-to-day operations of the CDC, ensuring all key performance indicators set are consistently achieved. The role will also involve collaborating with teams in the Middle East to ensure alignment with strategic goals and service delivery standards. Duties may include, but not be limited to:Oversee the day-to-day management of the newly established CDC, ensuring all key performance targets are met.Provide leadership and support for staff, including performance management, recruitment, onboarding, training, and development.Foster a strong team culture, ensuring staff performance is regularly reviewed and feedback is provided as part of the annual review process.Design and implement process improvements and organisational enhancements, including taking an active role in new technology rollouts.Collaborate with other functional areas to identify cost-effective, cross-functional solutions.Monitor performance metrics to assess the effectiveness of services against service level agreements and ensure customer and vendor satisfaction.Engage with service owners to understand customer needs, propose new solutions, and implement enhanced service offerings.Conduct regular meetings with customers to review performance, discuss enhancements, and plan future developments.Provide comprehensive performance analyses and identify additional insights to aid customer decision-making.Drive continuous improvement initiatives within the CDC, focusing on process optimisation and performance excellence.Ensure the successful integration of performance excellence methodologies and sustain their application within the team.Work closely with the CDC team in Dubai to ensure consistency in service delivery and the execution of strategic objectives.About YouAs the Finance Manager - Shared Services, you possess proven experience within a finance shared services or Business Process Outsourcing environment, including some experience gained in a supervisory or managerial role. You pride yourself on your expertise in problem-solving, prioritising tasks, planning, delegating, managing workloads, and assessing outcomes.Skills & ExperienceA Bachelor's Degree in accounting or a related business field is preferred.Experience in international business is advantageous but not essential.Strong ability to engage and communicate effectively with clients and stakeholders, demonstrating a customer-focused approach.Exceptional leadership skills with the ability to manage people effectively in a diverse, international professional setting.Proficiency in ERP systems.Practical knowledge of technology tools that enhance process quality and efficiency, with experience in Robotic Process Automation being a notable asset.Excellent interpersonal skills.A positive, proactive mindset, able to work independently as well as collaboratively within a team.A management style that emphasises teamwork and collaboration.What's on OfferThis company fosters an inclusive atmosphere where employees are encouraged to bring their true selves to work. They value and celebrate diversity in all its aspects — whether it be culture, ethnicity, gender identity, or beyond—because they believe that varied perspectives drive better decision-making, inspire creativity, and lead to more innovative teams. In addition, you can expect:Hybrid work environment - Work from home as well as the office.Help establish something - Don't just accept a role where you take over from someone else.Join a global business - They have a track record of promoting people cross-functionally, offering international travel opportunities and global secondments.Apply NowSubmit your application by clicking on the "Apply Now" button or for more information reach out to Matthew Taylor at the P&C Partners Brisbane office.
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