At Cars24 we don't just accept differences, we celebrate it and support it for the benefit of our employees and customers! CARS24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10X the size of the next competitor. Australia, along with Dubai, Saudi Arabia, and Thailand are priority markets. Join the business that's changing the way Australians buy and sell cars!
High volume business with huge growth opportunity!
About the role:We are looking for a professional, friendly, multi-skilled individual to join us as our Finance and Business Manager to guide and help customers through their finance applications when they buy their car. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.
The role is based at our Laverton North location, 5 days a week including Saturdays. Responsibilities:Minimum 2 years experience as a finance consultant / broker / business manager, preferably in Asset Finance or car dealershipsCert IV in financial services (good to have) or equivalent and / or relevant tertiary qualificationsAssessing customers' needs, creditworthiness and affordability using data shared by customers and from credit agenciesProvide exceptional multi-channel (calls, emails) assistance to our customers through their finance application using your deep knowledge of car loan productsActing as a liaison between lenders and customers to help customers navigate through declines or requests for more information from lendersActing as trusted advisor to customers looking to purchase other ancillary products such as Extended Warranty and tinting from Cars24Passion and go-getter attitude to achieve strong customer outcomesExcellent communication skills with ability to explain and resolve queries regarding financial products to customersProven customer service background with experience in both inbound and outbound calls to customersFlexibility to work with new and changing technology platformsAttention to detail to make sure all I's are dotted and T's are crossed in the entire customer loan journeyBe prepared to undergo a police and background checkBenefits:Competitive salary packageExceptional employee benefits!!OTE - $120k++ uncapped earnings (base + super + commissions)Employee Assist Program6 months Parental LeaveGround-up opportunity: build a big business from scratch and shape the strategic direction of the market, changing the way Australians buy carsAmazing people & network. You are not alone - we keep standards high for anyone who joins us here. We also have access to an amazing list of advisors and investors that we actively engage #J-18808-Ljbffr