Field Service ManagerFunctional area: ServiceOnsite or Remote: HybridCountry/Region: AUCity: MuswellbrookLocation: Muswellbrook, NSW, AU, 2333Date of posting: Oct 28, 2024Epiroc Australia is growing and we are looking for committed people to join our team in delivering the best possible customer service to the mining and construction industries.We want to invest in you and develop your career, to ensure you bring your best self to work and are a valuable part of our high-performance teams.We are currently seeking a Field Service Manager to join our team in Muswellbrook, NSW. This position will be responsible for the day-to-day operations and activities of all Epiroc resources in Muswellbrook, NSW and Gympie, QLD region.Responsibilities of this role consist of but are not limited to:Managing the service operations with an emphasis on providing exceptional service to our clientsManaging activities to meet business needsField service, workshop planning, and executionParts and service forecasting, planning and deliveryCustomer service management and operational reportingDeveloping and maintaining a safe, productive culture, compliance with OHS, Quality & Environment policies of Epiroc as well as our customers'To be successful in this position you will need to have the following attributes:Relevant experience in the mining maintenance industryEffective people management and Professional customer service skillsProficient oral and written communication skillsHigh level of computer literacySelf-MotivatedIf successful, you will be rewarded with a competitive remuneration package with benefits including:A company supplied vehicle provided with this roleSalary continuance insuranceNovated leasingPaid parental leaveEmployee Assistance Program for employees and their familiesEducation assistance and the opportunity to be part of a values-driven company committed to your professional development.About EpirocEpiroc Australia is part of a large global company that operates in 150 countries, employs over 13,000 people worldwide. In Australia, we have 17 branches marketing and servicing well-known equipment such as SmartROC, Simba, Boomer, Diamec, Pit Viper, MT65 trucks, and ST18 underground loaders as well as an extensive range of consumables and other mining and construction-related equipment.Epiroc is committed to equal employment opportunities for all employees and to providing employees with a safe work environment. We celebrate and embrace diversity in all its forms and encourage applications from women, Aboriginal and Torres Strait Islanders.Our motto is United in performance. Inspired by innovation.Ready for a great challenge and career?If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now.United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com
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