Telecommunications (Information & Communication Technology)Full time* Please note, this role is located in Adelaide.A bit about your roleThe role requires skills to work through a mix of internal and external workforces and build and maintain essential relationships with internal and external stakeholders. The successful candidate is someone who can efficiently function in ambiguity and advocates for all field workforces to drive better practices and quality & safety standards with a heavy focus on continuous improvement.The role will be responsible for all field activities across network and service elements related to the day to day operation of the NBN Co network within a defined geographical area.A bit about youTo thrive in this role, you'll have demonstrated experience in leading operational or engineering teams in service delivery or service restoration. You'll be inclusive and supportive and have excellent communication and stakeholder management skills with the ability to influence business results and outcomes. Your experience with leading change and business improvement initiatives will also see you succeed in this role.You pride yourself in developing and fostering a safety-first culture within teams ensuring all work is completed in work safety system of work and critical risk controls.The position is typically geographically defined, with travel required to meet business demands and support your team. Ideal candidates for this role will draw on their dedication, drive, and customer service skills to deliver service with integrity.What you'll put in:Be a safety leader in promoting a healthy and safe environmentComfortable working and communicating with GM-level, delivery partners, and fieldwork managersPassion for problem-solving and relationship-buildingSkilled at managing day-to-day workforce to ensure KPIs and SLAs are metBalancing human issues and financial controls with demanding client expectationsWhere to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.
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