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JAX Tyres & Auto is one of Australia's leading tyre and auto service providers with over 100 stores nationwide supplying the best brands and providing the best advice for your car.
In each store you will find an experienced, diverse and dynamic team. We pride ourselves on being an equal opportunity employer, dedicated to providing Australians with the best experience when it comes to maintaining their car.
We are a proud, household known and trusted brand which values our customers experience and above all, safety.
About the position - Franchise Performance Manager JAX Tyres & Auto are seeking a Franchise Performance Manager to join our team. In this role, you will visit stores across South Australia and Western Australia and work with our franchisees and store managers, to support reaching key performance goals, optimised profitability, and improved processes by coaching and optimising performance in line with our business model and procedures.
This role can be based in either South Australia or Western Australia.
Your day-to-day tasks would include: To increase sales productivity by improving store conversions and maximising cross and up selling opportunities through on the job guidance and leading by example. Identify and implement work practice changes on all underperforming KPIs within the business by establishing best practice and motivating the team to improve KPI performance. Observe and report events that may influence store performance, including marketing and staff activities in collaboration with Southern Operations Team. Implement and monitor any JAX system, process, and procedures. Ensure a strong professional open and honest relationship exists throughout the group by encouraging a high moralistic approach, with consistent communication. Respond immediately to requests for help from Franchisee, employees and customers. Clearly and quickly identifying any problems and assist to find solutions. About You Experience in relevant or similar role. Strong business and financial acumen. MUST have experience in the automotive tyre industry. Ability to overcome objections and convert issues into operational steps and ability to measure progress. Exceptional planning, organisational, execution and leadership capabilities. Sound understanding in operations of a franchise or retail business model. Understanding of levers required to operate a successful business including P&L, budget management etc. Effective communications with diverse internal and external stakeholders. Strong computer literacy and numeracy skills. Team Player. Available to travel interstate as per role requirements. Current Australian Driver's License. What we offer Generous salary on offer. Company Uniform provided! Staff benefits and discount. Full-Time Permanent Position. Industry Leading Brand! Tools of Trade (mobile phone, laptop). Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Performance Manager? What's your expected annual base salary? Do you have a current Australian driver's licence? Are you available to travel for this role when required? How many years of people management experience do you have? Do you have experience in the tyre and automotive industry? Do you have experience with Budgets, PNL's and Targets? Do you have experience working in a franchise network? #J-18808-Ljbffr