At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
About The RoleThe Facilities & Experience Coordinator role is responsible for managing the daily operations of the Electrolux Experience Centre located in our Mascot office. As a positive and highly motivated individual, you will provide exceptional customer experiences, organise events, and oversee facilities support and administration to ensure site safety for our Mascot Office.
What You'll Do:You will be the face of Electrolux, attending to guests on arrival and no day or task will be the same on a given day as your role requires a blend of exceptional communication skills, event management expertise, and facilities coordination to ensure a seamless and engaging environment for internal and external customers which could comprise of the below:
Experience Centre Management:
Oversee the day-to-day operations of the Experience Centre, ensuring a welcoming and engaging environment for internal and external customers.
Develop and implement strategies to enhance customer experience for the Experience Centre.
Manage inventory and display of our products, ensuring they are well-presented and functional.
Event Management:
Coordinate and manage events, workshops, and functions held at the Experience Centre.
Collaborate with marketing and sales teams to promote events and drive attendance.
Ensure events run smoothly, from setup to closure, and address any issues that arise during the events.
Site Safety:
Work collaboratively with the WHS Committee to:
lead site safety initiatives to ensure a safe environment for our Mascot Office
carry out regular safety inspections and audits, addressing any hazards or compliance issues
assist with the implementation of related systems and processes
conduct site and safety inductions for new employees at the Mascot site
Facilities & Administration Support:
Oversee the maintenance and cleanliness of the Mascot office and Experience Centre, ensuring all areas are in good condition.
Coordinate with external vendors and service providers for maintenance and repairs.
Administrative tasks to support the Facilities team as needed.
Who You AreDemonstrated experience in a similar role, ideally you have had some exposure to facilities administration/office administration, event coordination and customer service.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Proactive- you are a self-starter and completer who takes responsibility for getting things done, on time and to a high quality, typing up loose ends along the way.
Trustworthy- you conduct yourself ethically and with integrity, always maintaining a strong moral compass.
A communicator -You are an effective communicator engaging with all business partners
Focused - You appreciate and understand process and the project goals.
Organised - You set the pace and the priorities, and then you bring a methodical approach to meeting goals
Self-starting - With lots of initiative, you always have something to do and thrive on being productive.
A team player - You nurture and develop the relationships that implement innovation
Confidential – You are able to professionally deal with sensitive and confidential information.
Solutions Focused – proactive forward thinking
Why work for Electrolux?Globally Leader in Home Appliances
Annual flu shots onsite + wellbeing sessions & webinars
Diversity, Equity & Inclusion Committee
CARE Day (additional leave)
Picnic Day in NSW
Living our Sustainability Commitment
Family and Friends Sales & Discounts
As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you! Find out more on www.electroluxgroup.com
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