Four Points by Sheraton - where timeless classics are integrated with modern details.
The atmosphere is honest, uncomplicated and casual.
Join us as a Bartender in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.Our Operations Expert is all about building a memorable and unique experience for our guests.
Our Operations Expert takes the initiative to deliver a wide range of services across all front of house activities that guide guests through their entire stay - including
Front Office and Food & Beverage
support.The Operations Expert at Four Points is an
entry level Front Office
role, suitable for students and individuals in similar roles.Position Summary:Assist guests arriving and departing the hotel through the check-in and departure processHandle general enquiries, providing service excellence to our experienced travelersEnsure your team is focused on building long-term, value-based customer relationshipsSupport your passionate front office team in general operational tasksTake guest reservations and perform cash handling & credit card responsibilitiesBe an expert on the hotel and the surrounding area to exceed guest expectationsUse Point of Sale (POS) systems for cash-handling and salesProcess all types of paymentsAddress guests' services in a professional and timely mannerMaintain the cleanliness of work areas throughout the dayPrepare and present food through host serviceConduct hotel preventative maintenance (including lighting, air conditioning, general maintenance and more)Support in Maintenance Logging throughout different hotel systemsAbout You:Experience with OPERA property management system or similarRelevant experience in a similar roleWorking rights in AustraliaEnthusiastic to escalate your careerSelf-motivated, driven and energized in a fast-paced environmentArmed with smart solutions and a can-do attitudeAn up-to-date RSA certificate and Food Safety CertificationsA can-do attitude and passion for serving our guestsOur Benefits:Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friendsBe part of the Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday monthGrow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International groupGenuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance ProgramOpportunity to receive Employee Referral Incentives and get paid for working with your friendWork for the Largest Hotel Network in the World which values equality, diversity and inclusivenessFour Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years.
Apply now!Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details.
Where business meets pleasure.
As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters.
We provide exactly what guests need in an uncomplicated way.
If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team.
In joining Four Points, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
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