The Fullerton Hotel Sydney – Sydney CBD NSWThe Fullerton Sydney is an award-winning deluxe hotel set in the heart of Sydney's fashion and finance district. Part of the redevelopment of Sydney's historic General Post Office on Martin Place, this luxurious hotel is surrounded by Sydney's most exclusive designer shopping, best restaurants, theatres, and nightlife. Uniquely combining Sydney's original General Post Office building with a modern 31-storey tower, the hotel has 416 rooms and suites. The hotel offers impressive event and banquet facilities featuring a highly flexible and sophisticated pillar-free hotel ballroom which can accommodate up to 1,000 guests for a seated event, as well as a Victorian style ballroom and eight smaller function spaces.About The RoleThe Executive Sous Chef Role will be overseeing all aspects of the culinary operation. Personally, performing tasks while assisting in leading the staff and managing all food-related functions as per the Fullerton Brand Standard. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high-quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas in the hotel to include banquets, room service, restaurants, bar/lounge, and employee cafeteria and all support areas stewarding and purchasing as applicable. Will be responsible for kitchen operations in the absence of the executive chef.Key Responsibilities:Manages day-to-day operations, ensuring the quality, standards, and meeting the expectations of the customers on a daily basis.Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.Ensures property policies are administered fairly and consistently.Reviews staffing levels to ensure that guest service, operational needs, and financial objectives are met.Knows and implements the brand's safety standards.Requirements:Previous leadership experience in the culinary field required.Full working rights in Australia.Excellent written and verbal communication in English is essential.Must have Food & Safety Supervisor certificate.Strong interpersonal and problem-solving abilities.Highly responsible & reliable.Ability to work well under pressure in a fast-paced environment.Ability to focus attention on guest needs, remaining calm and courteous at all times.Benefits: you'll enjoy working at The Fullerton Hotel SydneyAlong with mentoring and support from an experienced HR Director, you will enjoy:Competitive compensation package.Opportunity to work in a fast-paced and dynamic environment.Free lunches served fresh daily from our chefs.Enjoy discounts at our F&B outlets in the hotel.Employee discounts at our sister hotels and across our partner hotels to enjoy all over the world.Paid birthdays leave with gift vouchers.Complimentary dry cleaning for your business wardrobe.We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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