Glenworth Valley Services P/L ABN: 42 658 080 810 T/A Glenworth Valley Outdoor Adventures
OUTDOOR ADVENTURE EXPERIENCES | CAMPING & ACCOMMODATION | AGISTMENT | EVENTS
69 Cooks Rd, Glenworth Valley NSW 2250 p: 02 4375 1222 e: ****** www.glenworth.com.au
Thank you for enquiring about our Events Front of House Supervisor role in the Valley Events Centre at Glenworth Valley Outdoor Adventures (GVOA), Australia's largest horse riding and outdoor adventure centre.
About the Organisation
GVOA is a diverse, multi-award-winning business specialising in adventure tourism activities such as horse riding, kayaking, quad biking, abseiling, laser skirmish and corporate team building activities. We also offer camping and horse agistment services and have recently added a new event centre for weddings, corporate functions and deluxe eco accommodation on our 3000-acre wilderness property. We have been in business for more than 50 years and employ a passionate team of 30 full time and approximately 80 part time and casual staff.
Purpose of the Role
The purpose of the role is to supervise and coordinate the front of house team, as well as communicate with the kitchen and head of food and beverage manager both in the lead up to events and on event days to ensure the high-quality servicing of food and beverages to customers in an outstanding manner that exceeds guests' expectations.
What we are looking for
We require the services of a highly capable Events front of house supervisor to assist with function bookings, such as weddings, corporate events, and social functions. The ideal candidate is happy, enthusiastic, well presented, has excellent communication skills and enjoys working with a friendly team in a fun environment. Extensive previous experience in the hospitality industry is essential.
Remuneration
There are 2 options available on how you may like to be employed in this role:
Permanent Part-Time - based on 24 hours per week (approximately 3 days). This position is offered at an annual salary of $40,800 per annum plus superannuation.
Permanent Full-Time - based on 40 hours per week (approximately 5 days). This position is offered at an annual salary of $68,000 per annum plus superannuation.
All rates are before tax. Your annual salary incorporates and offsets all entitlements including overtime, penalties, allowances, and annual leave loading as contained within the Award.
Due to the ever-changing nature of events we require flexible work availability based on our events schedule, which is booked many weeks in advance. A typical week may involve midweek groups such as conferences and corporate retreat groups with weddings generally falling on Friday and Saturday nights.
Position Description
Title: Events Front of House Supervisor Reports to: Head of Food & Beverage Hours: Permanent Part time – 24 hours per week or Permanent Full time – 40 hours per week Direct reports: Wait and bar staff Breaks: 30 minutes lunch or dinner per 8-hour shift
Key Result Areas
Customer Satisfaction
Wait and Bar Operations
Team Management & Leadership
Safety & Risk Management
Essential Qualities and Skills
Sound employment background with extensive knowledge of the Food and Beverage Industry
Safe Food Handling Certificate and trade chef qualifications
Excellent time management, organisational and motivational skills
Good communication skills, including an excellent record of Front of House proficiency.
Desirable Skills
Function or events experience
Sound knowledge of WHS practices and procedures
Supervisory skills including coaching and team management experience.
Problem-solving ability and initiative.
The ability to prioritise and work at a hectic pace during busy times.
Ability to delegate.
General Requirements
Glenworth Valley is a non-smoking work environment.
Own transport required.
Working as directed.
"Working with Children" check.
RSA Certificate.
Please complete the application form and return it and your resume ASAP via email to ******.
If your initial application is successful, we will contact you to arrange an interview.
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