Description AUTHENTICALLY YOU Explore an exciting new career path at W Hotels where your natural talent is celebrated.
W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE ROLE This role directly drives revenue and increases market share across the segments of rooms, Beverage & Food, events, group, spa, and other revenue generating sources in line with W Hotels and Marriott International's brand standards to become a hotel market leader in Sydney.
The successful candidate will demonstrate experience in the event management or related professional area, possess excellent verbal and written communication skills and high attention to detail.
CORE RESPONSIBILITIES Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Adheres to all standards, policies, and procedures. Perform administrative function pertaining to sourcing quotations, contracts / pro forma invoices and ensure that confirmation and deposits are received according to contract specifications and liaising with independent suppliers, when necessary, based on the client's requirements inclusive of technical companies, translation facilities, décor companies, entertainment, exhibition stand builders etc. Prepare and issue event contracts/Banquet Event Orders on a timely basis and to agreed standards, along with deposit requests and ensure that contracts and any required deposits are returned by the agreed option dates. Prepares event documentation and coordinates with Sales, property departments and clients to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events. Posting and reconciling of charges related to the group/event and ensure accounts are closed in a timely manner. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Commission & Marriott Bonvoy point administration. Identifies operational challenges associated with their group and determines how to best work with the property talent and customer to solve these challenges and/or develop alternative solutions. During hotel pre-opening period, assists with setup of operating procedures and preferred vendor supply agreements. Performs other duties as assigned to meet business needs. Attend weekly BEO meetings and any other required meetings for key internal stakeholders and ensure well versed in all events they are managing. Undertake memorable & tailor-made Insider Tours (including when needed menu tastings) as required. Establishes close working relationship with Group Management Team to ensure seamless residential event planning process for clients. Partners with banquet operations and the wider hotel operations teams to sell products and services that the hotel has the ability to successfully execute. Establish and maintain strong working relationships with partners, suppliers, and vendors. Demonstrates self-confidence, energy, personal, manages time well and builds a positive work environment. BENEFITS Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International Discounts on food & beverage across all our hotels Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program 'Great Places to Work' certified MI RECOGNITION Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
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CTA TO LEARN MORE Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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