Job Description - Event Sales Coordinator (HOT0B821)
Job Number:
HOT0B821
Work Locations
West Hotel Sydney Curio, 65 Sussex Street, Sydney 2000
Why you will love working for Hilton!
Access to the world's best Team Member Travel Program with highly discounted rates
Discounts of up to 25-50% on products and services in participating Hilton outlets
Comprehensive training and support for your new role
Access to Hilton University training, offering more than 3000 learning programs
Extensive range of career development opportunities
About West Hotel
West Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney.
West offers discerning corporate and leisure travellers a truly unique hotel experience with 182 designer rooms including four suites, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym.
What will I be doing?
As Event Sales Coordinator, you will:
Handle all incoming meetings and event leads professionally to maximise revenue through upselling and convert leads into confirmed bookings.
Achieve event sales in line with targets.
Work with a sales-focused attitude and be aware of sales opportunities to maximise revenue and adhere to hotel selling strategy by ensuring the use of Salesforce DMPE.
Ensure communication between reservations and all other areas of the hotel is professional, efficient and thorough.
Prepare event orders in a timely manner and in accordance to operations rostering.
Ensure accurate and up to date customer information in Event booking system, adhering to and maintaining systems best practices and standards.
Conduct informative site inspections in order to build relationships with clients and develop an understanding of their needs and requirements to provide solutions for a successful event.
Develop successful customer partnerships including effective pre and post-event meetings.
Maintain a broad range of product knowledge about the Hotel.
Communicate effectively with all hotel departments to ensure the smooth running and success of all functions, including production of detailed function sheets and menus.
Ensure all administrative duties are completed in a timely manner.
Any other ad hoc duties as requested by the team.
What are we looking for?
As Event Sales Coordinator serving Hilton brands, you should maintain the attitude, behaviours, skills, and values that follow:
High level of IT skills, including Excel, PowerPoint, and Word.
Customer focused and preferably a food and beverage background.
Proactive approach to meeting deadlines and targets.
Excellent organisational and administration skills.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in an Event Sales Coordinator role.
Understanding of loyalty programs.
Maintenance of Systems and Procedures.
Relevant degree, in a sales or business discipline, from an academic institution.
Travel the world and grow your career with Hilton
This Position is for Australian residents only or applicants who have the legal right to work in Australia; visa sponsorship opportunities are not available.
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