Event Coordinator - Booking Assistant About the opportunity We are looking for a driven, motivated individual to jump into a fast-paced, start-up culture during our busy summer period from November - February.
*Please note the successful candidate must be available to work up until 21st February and happy to work during the Christmas period (excluding public holidays). AmazingCo creates and delivers unique experiences all around the US, UK, and Australia - on a mission to help people live more fulfilling lives. We are looking for people who are just as passionate about that as we are and take pride in delivering quality customer outcomes. This opportunity would be perfect for someone looking to gain experience in the events industry/operations.
About the Role The role will be most focused on delivering a high volume of bookings at quality of our popular mystery picnic experiences. You'll need excellent attention to detail and amazing relationship management skills to work with high volumes of providers and clients. Success metrics Customer satisfaction for your experiences Client requirements (eg dietaries) are dealt with appropriately when booking Any feedback is escalated or dealt with swiftly Cost of delivery ratios are met in accordance with the expectations for different experiences Experience booking time goals are met Core responsibilities Each week you'll be assigned experiences to book in. This will include selecting correct experience templates in our system and tweaking any inclusions to suit the group size, requests or dietary requirements as well as contacting providers to book and pay for the items. Update changing store hours, item availability as communicated by providers. Ensure finances are documented accurately. Required Experience Experience in a customer-facing or operational role. Demonstrated experience where attention to detail was required; those with experience in finance may find their experience beneficial. Required Skills Excellent attention to detail! Adaptability - we are a start-up after all and things can change at a moment's notice! A solutions-based thinker who enjoys problem-solving. Great organisation and time management skills. Effective communication skills Proactive communicator - sharing insights as you have them! Strong writing/proofreading skills for customer, provider and internal communication. Required Characteristics Values alignment - Team player Fun Positive vibes / good energy Smart, switched on Customer mindset - driven by thinking about how to provide great customer experience Motivated to do a quality job and go the extra mile to ensure clients have an amazing experience. Benefits Valuable experience in operations / the event industry. Temporary summer role - suitable for students. Play a key role in a start-up's growth. Big mission, real meaning, real people doing their life's work. Potential opportunity for further work based on the individual. We have seriously ambitious plans and are always excited to find the next brilliant mind to join us. #J-18808-Ljbffr
