Estates Officer

Details of the offer

·
Permanent, full-time Located at Parramatta Keep taking your career up a notch How will I help? As an Estate Officer, you will play a critical role in supporting our Estate Centre of Excellence, through the assessment and processing of various written requests. In your new role, you will be responsible for ensuring the accuracy of documentation issued to Estates and determining the appropriate servicing path. On any day, you could be identifying cases for escalation and referring onto the relevant team, as well as processing specialist products and Estate payments.
This is a hybrid position, with a minimum three days per week at our Parramatta office. Core hours are 8am – 4:30pm, Monday – Friday.
What do I need? Self-motivated and sound decision-making skills Quality assurance and risk management lens Outstanding time management and planning Experience attention to detail Customer-centric with strong written and verbal communication skills Experience in Estates and/or Legal Support highly desirable What's it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******
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