Eoi- Administration Officer - Healthcare

Express Your Interest
Are you passionate about delivering exceptional customer service with a compassionate touch? Do you thrive in a dynamic environment and excel at handling administrative tasks? If so, we want to hear from you!
Randstad is currently inviting expressions of interest for Administration Officer roles within the Healthcare industry on the Gold Coast. This is a fantastic opportunity to become a key player in a supportive team dedicated to providing high-quality care and service.
Key Responsibilities
Deliver outstanding customer service through various communication channels.
Manage and resolve complex enquiries and complaints, directing them to the appropriate person when necessary.
Manage appointment bookings, cancellations, and rescheduling with accuracy and efficiency.
Adhere to departmental policies and regulations.
Assist with transactions, including data entry, banking and receipting.
Experience And Skills Required
Excellent customer service skills with a compassionate approach.
Previous experience in a high-volume customer service role.
Strong communication skills, with the ability to engage effectively with a diverse range of people.
Proficiency in using multiple information systems and databases.
Technical Skills: Proficiency in Microsoft Office, in particular Excel, and CRM tools.
High attention to detail and the ability to manage tasks under pressure.
Capacity to work autonomously and proactively drive your workload (training will be provided for technical questions).
How To Apply
Please note, this is an expression of interest and due to the expected high volume of applications, only shortlisted candidates will be contacted directly. If you're interested in similar future opportunities, please click "Apply".
We look forward to receiving your application!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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