Enquiry Team Leader

Details of the offer

Classification: ANU Level 6/7 (Administration)
Salary package: $91,362 - $105,165 per annum plus 17% superannuation
Terms: Full time, Fixed Term (up to 14 months)
Dynamic call centre leadership role Engaging and vibrant team Award winning focus on customer excellence Position overview
The Enquiry Team Leader reports to the Associate Director Future Students, Domestic. They lead the team who will be the first point of contact for future student enquiries and will ensure phone, email, web or live chat enquiries. The Enquiry Team Leader will provide high quality advice on a wide range of future student experience activities, policies, procedures and guidelines and assist with the coordination of future student initiatives to support the achievement of the University's strategic goals. They will work closely with other members of the Future Student Experience team and with the relevant Central Divisions and Colleges, liaising with and providing services and advice to a wide variety of stakeholders.
Application information
In order to apply for this role please make sure that you upload the following documents:
A statement addressing the selection criteria. A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. Other documents, if required. Applications which do not address the selection criteria may not be considered for the position. Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Talent2_Ppc

Job Function:

Requirements

Operation Agent - Dfat

DHL Express Australia has an exciting opportunity for an Operations Agent, Australia located in Canberra to join the Canberra Department of Foreign Affairs a...


Dhl Express - Australian Capital Territory

Published 14 days ago

Administration Coordinator

Be a part of a fun, supportive and vibrant team - contribute to our great culture!Permanent Full-Time role with opportunities to grow, broaden & develop your...


Unilodge - Australian Capital Territory

Published 14 days ago

Certification Officer | Full-Time Temporary With A Possibility Of Permanency

Certification Officer Full-time Temporary with a Possibility of PermanencyDetails: The ACT Board of Senior Secondary Studies (ACT BSSS) is a statutory author...


Australian Capital Territory - Australian Capital Territory

Published 14 days ago

Australian Criminal Intelligence Commission | Aps6 Software Developer, Various Locations | Canberra (City)

APS6 Software Developer, Various Locations About the role As a Software Developer, you will play a crucial role in the development of contemporary ACIC busi...


Australian Criminal Intelligence Commission - Australian Capital Territory

Published 14 days ago

Built at: 2024-12-23T12:10:30.547Z