Be a part of a fun, supportive and vibrant team - contribute to our great culture!Permanent Full-Time role with opportunities to grow, broaden & develop your admin skillsAt UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
What role will you playAs the Administration Coordinator, you will be highly collaborative and passionate about administration and customer service. It's fast paced and turbulent at times, but you will be adaptable, highly organised, and able to balance demands that often compete. You will be confident in your ability to implement processes and practices that create efficiencies in the operations, leveraging from your strong knowledge of administration. More specifically you will:
Providing high level administration and coordination of relevant reporting and other documentation.Manage and track Key Performance Indicators for the Portfolio.Coordinate and produce documents, reports, presentations, and other documents as required by the Operating Service Plans (OSPs).Coordinate End of Month Reporting including items as outlined in the OSPs and financial requirements.Assist with WH&S/Building inspections and assist with documenting, storing, facilitating, and scheduling future inspections.Provide ongoing support to the continuous improvement of operations and procedures.Provide relief cover and support to the Managers and Reception staff as required.Maintain a thorough understanding of the Property Management System.Assist with any localised marketing campaigns and University Open Days.What we're looking forExperience in providing high level administrative support within the property or real estate industries is desired but not essential.Strong customer service focus.Someone who is proactive and able to think on their feet.Resilience and ability to work under high pressure, and a fast-paced environment.Excellent communication skills, both written and verbal.Strong networking skills and ability to build strong relationships across the portfolio.Confident computer skills including ability to use various systems and Microsoft Suite.Ability to think creatively and independently solve problems, and escalate where required.Someone who exercises a "we care" attitude.Unrestricted work rights in Australia.National Police Check (completed within last 3 months), at your own cost.Working with Children's Check (ACT).What we can offer you:Amplify your potential, we offer a variety of opportunities for career progression.Personal and professional development, through online and face to face training and courses.Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs.Inclusive culture in a diverse, collaborative and fun team environment.Various leave options including two weeks paid parental leave, study leave & much more.Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage).Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards.Flu Vaccinations – Company Funded.Generous referral bonus (up to $1,000 AUD/NZD).Access to Insider Rates at Essence Hotels and Apartments.Are you ready to embark on a rewarding career?If you think this role is the right fit for you, we would love to hear from you. To submit your interest, apply now with your Resume and Cover Letter. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Do you love Administration and have the desire to expand your skills and grow your career? Support our ACT operations team!
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