Goulburn Ovens Institute of TAFE – Shepparton VICWhen you work with GOTAFE you are helping people to change their lives through education. Our students are at the centre of everything we do. We strive to create a supportive environment for our students and staff to achieve their goals.With GOTAFE by your side, YOU'VE GOT THIS.Job DetailsAs the Enquiry & Attraction Officer, you will be the first point of contact for prospective students, providing them with the information they need to make informed decisions about their education at GOTAFE. You will also play a key role in promoting GOTAFE at events, ensuring that students and stakeholders receive exceptional service and experience throughout their journey with us.Key Responsibilities:Provide exceptional customer service across multiple channels including face-to-face, phone, and online.Promote GOTAFE at events.Engage and support students from various backgrounds.Minimum Requirements:A Certificate IV in Business (Office Administration) or previous work experience in a similar role.Strong communication skills.Excellent attention to detail in document and process management.Experience using Microsoft Office, CRM, and database management.A commitment to collaboration with internal teams.If you are successful in this role, you will be required to provide:A current Police Check (date of issue is to be no more than 6 months prior to commencement date).A current Working with Children Check - Employee (or proof of application).A current Driver's Licence (Car).The salary range for this position is $62,232 - $67,199 under the GOTAFE Enterprise PACCT Agreement 2023.How to Apply:To download the position description, apply for the role, or find more information, please visit our Careers Centre at www.gotafe.vic.edu.au/about-us/working-with-us.For further information regarding this opportunity, please contact ****** close: 3rd December 2024 (Applications will be reviewed as they are received).What Sets Us Apart as an Employer?A positive, supportive culture is the key to our ensuring our staff have everything they need to carry out their roles. Flexible work arrangements and a robust learning and development program are some of the benefits our employees enjoy.GOTAFE embraces diversity, inclusion, and equity in building a workplace that reflects our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, LGBTIQ+ people, and people from culturally and linguistically diverse backgrounds.
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