PAY BANDING: $63k-$77k + Super + Salary Packaging
NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa
OPERATIONAL HOURS: Permanent Full Time. 8.54am to 5.00pm Monday to Friday
LOCATION: Kwinana
Do you want to improve your skills or kickstart your career within Employment Services?
About the Job As an Employment Consultant, you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes. You will use your customer service skills to build rapport with your clients, assist them on their employment journey, and to overcome barriers to employment.
Responsibilities Developing and maintaining relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with MatchWorks Assessment of job seeker skills, abilities, identification of barriers, and intervention strategies In consultation with our job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers), and employment support activities Reverse marketing of job seekers to achieve sustainable employment opportunities Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment Skills & Experience You are self-driven, resilient, hungry to succeed & experienced in Customer Service (Retail, Hospitality or other). You love a challenge, are fast-paced, and move agilely through your to-do list.
Experience within the Employment Services sector is not essential; we have a strong induction and support network to help you succeed.
Strong communication skills, attention to detail in a fast-paced environment Ability to use computer systems, excellent data accuracy & note-taking Build rapport, grow & maintain relationships with clients, peers, & job seekers Enjoy achieving KPI's – we aren't selling cars; we are securing meaningful work for vulnerable individuals Hold a current NDIS Worker Screening check or are willing to obtain one Benefits & Culture As a part of genU, MatchWorks is a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the ageing, and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.
There are many benefits available when you work with MatchWorks, some of which include:
A multicultural environment, embracing diversity and inclusivity at its core. Supportive and respectful workplace culture that actively promotes collaboration among colleagues. Investment in you: Comprehensive induction program & ongoing professional development, with access to a range of accredited training modules and staff mentoring programs. Commitment to staff health & wellbeing: 24/7 access to an innovative, holistic employee assistance program. Increase your take-home pay: Salary package up to $15,900 per annum each FBT year. Employee Discount Program: Save money with discounts at over 450 retailers. Study Scholarship: 25% scholarship towards undergraduate and postgraduate courses at Torrens University. Focus on work-life balance: 13 days personal leave and 10 well-being days for full-time staff. Workplace culture: Positive and collaborative workplace culture with recognition programs. Employee Referral Program: Bonus for referring candidates who complete their qualifying period. About MatchWorks At MatchWorks, we believe everyone deserves the opportunity to work. We help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We proudly reinvest our profits back into the communities we work within.
Applicant screening may take place prior to the advertisement closing, so we encourage you to get your application in.
Contact MatchWorks is committed to providing accessible, inclusive, and equitable recruitment processes for all candidates. For further details, please contact Nicola Sines at 0492 470797 or
If you require any support or reasonable adjustments during the recruitment process, please email
At MatchWorks, we're committed to providing an inclusive work environment. We encourage applicants from all backgrounds, including indigenous peoples, LGBTQIA+ community, and people with disabilities.
Don't meet every single requirement? At MatchWorks, we are dedicated to building a diverse, inclusive workplace, so if you're excited about this role, we encourage you to apply.
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