Eligibility Specialist | Personal Injury | MelbourneAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part of an organisation doing meaningful work that matters.We are looking for an Eligibility Specialist based in our Melbourne office.You'll be responsible for:Making initial liability decisions within the quality decision making frameworkAssessing the need for referrals and investigative tools to expedite information gatheringDemonstrating strong customer service and time management skillsEnsuring a positive experience for our stakeholders and providing effective strategies for liability outcomesAccurate assessment, determination, and calculation of entitlements on accepted claimsAbout you:Experience in Personal Injury and Worker's CompensationBasic understanding of the WIRC Act 2013 and associated WorkSafe policies and guidelines pertaining to initial entitlement determinationsStrong customer service attributes incorporating excellent written and verbal communication skillsAbility to meet deadlinesKnowledge of WorkSafe operating models and IT systemsWhat's on offer:Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.About AllianzAt Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.Adjustments and supportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ****** for a confidential conversation.
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