Personal Banker - St Albans, VIC (Vietnamese speaking) Job Description
Westpac Banking Corporation is offering a permanent, full-time opportunity available at Westpac's St Albans branch. This role is a superb opportunity to build a long-lasting career in Banking and Finance, where you will get things happening for our customers and your career.
As a Personal Banker with Westpac, you will be at the heart of our mission to help customers make the most of their money. This is a sales-based customer service role which will see you engage with customers both in-branch and over the phone - connecting them with the most suitable banking products to fulfil their current and future financial needs. You will drive sales through referrals to our specialists in Home Loans and Business Banking, as well as coach customers on our digital banking offering.
The Hours
This is a full-time, branch-based role across Monday to Friday.
What will I need to succeed? Vietnamese language capability is highly advantageous Banking experience is ideal, but not essential - your high-performer energy and unique ability to gauge and nurture strong customer relationships will be key to driving your success in this role Experience in a customer-facing / sales environment Resilience , tenacity , and an ability to flex - no two days and no two customers are ever the same! A proven ability to meet and exceed performance KPIs with an uncompromising commitment to delivering an exceptional customer service Comfortable when working with numbers and adept at navigating multiple systems No banking experience? No problem. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
What's in it for me?
You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together, and we offer generous paid and unpaid parental leave, as well as support for your new family.
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. We back our employees by helping them work towards industry-recognised qualifications and offer competitive remuneration and a great culture.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
If you have questions about the recruitment process, please email
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email
#J-18808-Ljbffr