Education Operations Officer

The Role:The Education Operations Officer is responsible for supporting students through their education experience, ensuring they have everything they need to succeed as a Bendigo Kangan Institute student! The role will also assist the Education Centres by providing operational support for teaching activities.We are excited about you because you have: Exceptional customer service skills in operational environments.Demonstrated experience in preparing and maintaining confidential customer files and associated correspondence.Experience in an educational environment (desirable).Demonstrated experience in developing effective working relationships with a wide range of stakeholders at various levels in the private and public sectors.An appropriate certificate-level qualification or an equivalent combination of relevant experience and training in providing high level customer service and administrative support.Demonstrated advanced skills in MS Office suite of programs and using Student Management Systems and student user interfaces. We can offer you: Attractive work-life balance and flexible work optionsFree onsite parking for most campuses Professional development programs Counselling support (EAP) and Health & Wellbeing initiatives throughout the yearMeaningful work that drives positive social impact The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia. Things we will require from you: Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentationCertified vocational qualifications and certified transcripts (as listed in resume and relevant to the position) Application support: If you have any access requirements to fully participate in the recruitment process, please contact ******