Duty Manager

As the Duty Manager, you will play a crucial role in ensuring the smooth operation of the food and beverage services while providing outstanding customer service.
You will be responsible for overseeing the daily operations of the bar, kitchen, and gaming, managing staff, and ensuring that guests have an enjoyable experience.
This is a leadership position that requires a strong combination of managerial, organizational, and customer service skills.
Key Responsibilities:Passionate about customer service and delivering amazing experiencesKnowledgeable about compliance, regulations, and venue operationsFocused on the development of the team, with the ability to lead, train, and coordinate staff in a motivating, efficient, and effective mannerAble to manage payments, cash handling, and reportingConfident handling guest feedback and any complaints in an efficient and proactive mannerHave a strong Gaming and Wagering backgroundAbout You:Relevant experience in a similar role is highly advantageousA valid RSA and RCG Competency CardThe ability to work in a fast-paced environment with high volumes of customersTake pride in your personal presentationGoes above and beyond for our valued guestsThe ability to work a rotating flexible roster, including weekends, public holidays, and eveningsJob Type: Full-time
Pay: $73,350.00 – $76,000.00 per year
Benefits: Employee discountSchedule: Rotating rosterWork Authorisation: Australia (Required)Work Location: In person
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