Duty Manager - Hervey Bay Bayswater Bar & GrillAre you looking for an opportunity to work in a busy environment, be part of an exceptional team, and enjoy overlooking the ocean every day?About the businessThe Bayswater Bar and Grill is located on the Esplanade overlooking the beautiful waters of Hervey Bay. The venue has two bars, a restaurant, a deck, and a café, as well as a pizza and gelato area. The venue features 31 of the latest gaming machines, Keno, and TAB facilities.We are seeking a committed, enthusiastic person with an outgoing personality. The Duty Manager is required to take charge, lead, train, mentor, and offer direction to staff in a professional manner.Responsibilities:Oversee the daily operations of the venue, including opening and closing procedures.Ensure compliance with Responsible Service of Alcohol (RSA) regulations.Maintain high-quality service standards in gaming, bar, and food service.Manage administrative responsibilities.Key Requirements:Thorough knowledge of RSA & RSG compliance.Leadership and influencing skills.Self-motivation and initiative.Ability to manage conflict situations.Minimum 2 years of previous Duty Manager experience.Experience with rostering and controlling wage percentages (TANDA time in attendance).Cash handling and balancing experience.Stock control experience, including ordering and weekly stock audits.Staff management skills and the ability to lead by example.Assist with staff performance reviews.Exceptional customer service skills.Bar and gaming experience, including Keno and TAB.Food service experience is an advantage.Ensure a safe working environment.Team-oriented with a vibrant, friendly personality.Excellent oral and interpersonal communication skills.Excellent personal presentation and grooming.Self-motivated and organized.Professional pride and honesty.Experience and Qualifications:Responsible Service of Alcohol Certificate - Qld.Responsible Service of Gaming Certificate.RMLV Certificate and licence.Food Handlers Certificate.First Aid Certificate.Working hours: Days, nights, weekends, and public holidays.If you meet the above criteria and are interested in contributing to an organization that values the highest level of quality in everything it sets out to achieve, we want to hear from you!Please note that only shortlisted candidates will be contacted.
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