Are you a leader with a passion for the hospitality industry and event operations? We are currently seeking a highly motivated and experienced Event Operations Duty Manager to join our team on a part-time basis. With a focus on creating memorable moments for our guests, we strive to exceed expectations in every aspect of our operations.The RoleAs an Event Operations Duty Manager, you will be responsible for overseeing the daily operations of the events team, ensuring high-quality service, and maintaining guest satisfaction. Your exceptional leadership skills, time management skills, attention to detail, mentorship abilities, and passion for delivering outstanding guest experiences will be essential for success in this role.About YouTo be successful in this role you will have:Tertiary qualifications in Hospitality, Retail, Business, or related field (desirable)Previous experience at a managerial level in event operations.Current Responsible Service of Alcohol Statement of Attainment or willingness to obtain.Current Responsible Management of Licensed Venues Certificate and Approved Manager's Licence or willingness to obtain.Previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol.Demonstrated ability to provide exceptional customer service to both internal and external customers and guests.Ability to work in a fast-paced environment with exceptional organizational skills and the ability to work under pressure.Professional presentation and exceptional communication skills.Team player and hands-on with the flexibility to help and support your colleagues.Demonstrated knowledge of food safety and hygiene practices.Flexibility to work various shifts including weekdays, weekends, nights, and public holidays.About UsThe Ville precinct is tropical North Queensland's premier destination for dining, events, and entertainment.Located in sunny Townsville, The Ville Resort-Casino combines casual sophistication with the vibrant, playful spirit of modern Australia. Its award-winning restaurants and entertainment facilities make The Ville one of Queensland's hottest tourism destinations.Its sister property, Ardo, is the epitome of North Queensland luxury, promising a stay like no other in a place like no other. The brand new $88 million hotel boasts uninterrupted views across to Magnetic Island, sprawling hotel suites, world-class dining outlets, day spa, and showstopping rooftop pool and bar.The Ville and Ardo are brought to you by Morris Group, an independent family-run business that operates a collection of iconic Australian experiences including Morris Escapes' luxury lodges and Morris Hospitality's renowned hotels.At Morris Group, people are key. Every day we deliver exceptional experiences because of our exceptional people. We're looking for the best and brightest talent in hospitality, tourism, corporate services, gaming, and everything in between to join us in making a positive impact doing work we love.How to ApplyTo be considered for this role, please submit your cover letter and current CV outlining your suitability for this role.Sounds like you? Apply now!Please note: Applicants must have eligible working rights in Australia.Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.
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