Pay Competitive
Location Melbourne/Victoria
Employment type Full-Time
Job Description Req#: X4XE9 CREATE THE FOOTPRINTS OF TOMORROW At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career. About the Role: ECCO Emporium and Myer Melbourne are looking for highly motivated and competitive Retail Team Leader with a passion to succeed. Whilst dedicated to providing a personal level of customer service, you will help your team achieve outstanding results through leadership and coaching, driving productivity, executing brand campaigns and selling shoes that practically sell themselves! Tasks & Responsibilities: * Lead and coach the store team members to deliver exceptional customer service, uphold our quality brand, and achieve store objectives * Provide input with staff scheduling and assist in recruitment activities * Ensure Visual Merchandising plan and Mystery Shopper standards are upheld * Oversee customer returns and inventory management * Train the team on product, VM and sales techniques Skills & Experience: To be successful in this role you will: * Have previous retail management experience as a store manager or assistant store manager * have demonstrated success in achieving KPIs and sales targets * Have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador * Be a collaborator and natural people-person who thrives on building relationships * Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment * Possess persuasive communication skills and an agile leadership style * Be someone who LOVES product knowledge and training with a willingness to learn and develop not only yourself but the team Perks & Benefits: * Flexibility and work/life balance through rostering * Structured coaching and training programs to develop you individually and as a leader, including an induction schedule to set you up for success, engaging product and sales training to enhance your performance, and ECCO Leadership Programs for ongoing development * Reward and recognition programs, including a lucrative sales bonus incentive and monthly awards * Career progression opportunities - Headquartered in Denmark, we are a family-owned company that offers local and international opportunities * Pride in working for a globally successful, diverse & environmentally conscious employer * ECCO provides a progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact. If this sounds like you... APPLY Today! To see more of ECCO please visit: https://www.tiktok.com/discover/ECCO?lang=en About the company ECCO Sko A/S is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy, in Bredebro, Denmark.
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