Do you have a passion for public service? Are you a collaborative, self-starter and problem-solver with strong leadership skills? Have you ever wanted to be part of building an operations team from the ground up? If so, the WA Cares Fund Benefits Regional Administrator opportunity might be a great fit for you.
The WA Cares Fund is the first program of its kind in the United States and is the latest example of why Washington State is a national leader in long-term care policy. Our team is responsible for designing and implementing the program and helping Washingtonians understand this new benefit. This position will help lay the groundwork for this initiative and will make critical contributions to build the WA Cares Fund processes and policies that operationalize benefits.
In this role as a regional administrator, you will be working as part of the WA Cares Fund team and will be one of the foundational members and a key contributor as we build and launch the nation's first Long-Term Services and Supports social insurance program. You'll use your experience and expertise to lead and oversee cross-functional teams through daily operations including personnel management and staffing, facility planning, employee engagement, budget, resource and staffing allocation, policy implementation, and regional quality assurance to develop a future state vision for WA Cares Fund. You will work as a key part of the WA Cares Fund operational leadership team.
This opportunity offers flexible hybrid remote work from anywhere in Washington within the assigned region, may have to travel occasionally to the headquarters in Lacey, WA based on business needs.
Come join us to be part of a meaningful career where you have the ability to stretch and grow, stay busy, enjoy the challenges of the work you do, and Transform Lives! by making a difference in people's lives.
Some of what you'll do: Provide direction, leadership, guidance, and regional support to all operational staff and supervise planned WMS (Washington Management Services) staff within the region.Conduct strategic planning, including long-range budget and service program planning.Provide guidance and leadership to the deputy director in the critical areas of budget management, program implementation, and client services for WA Cares Fund beneficiaries.Oversee the development and set performance expectations, monitor outcomes, and manage performance improvement plans.Develop comprehensive work plans for maximizing operational efficiencies and advise the deputy director on methods to accomplish eligibility and assessment goals for the unprecedented WA Cares Fund benefit.Identify program and service gaps, develop improvement strategies, and innovate procedural development in response to program and community needs.Evaluate, interpret, and implement broad division policy, federal and state laws, regulations, and policies as they apply to operations.Lead the hiring, training, and development of WA Cares eligibility and assessment staff, supporting the state's goal for a diverse workforce.Provide support, consultation, and guidance for routine and escalated issues to direct service staff, and community organizations.What we're looking for: A strategic professional with experience creating systems and structures to operationalize broad policy goals, preferably in the long-term care/social service arena, or similar.A collaborative and adaptive leader with advanced knowledge of long-term care state laws and policies.A skilled personnel manager with experience managing teams of front-line staff and supervisors.Who should apply: Bachelor's degree in social work, human services, business administration, public administration, healthcare administration, or related field.AND
A minimum of ten years of managerial experience in the service delivery field either in program or line management and/or equivalent years of work experience.Equivalent experience may substitute year-for-year for required education.Preferred / desired education, experience, and competencies: Knowledge of the scope and operations of an Area Agency on Aging.Knowledge of ALTSA information systems (CARE, etc.), state payment systems (Provider One, etc.), and system readiness principles.Knowledge of existing federal statutes, regulations, and programs operating under Medicaid and the Older Americans Act.Knowledge of principles and practices of long-term care insurance programs.Interested? Please include the following with your application material: Current chronological resumeLetter of interestThree or more referencesOur Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions? If you have questions about job number 10669, contact at ******.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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