Our client delivers exceptional, personalised care for patients with visual impairments, enhancing their quality of life through a customer-focused, engaged, and motivated workforce. They achieve outstanding outcomes by combining expert clinical care, innovative surgical techniques, and a strong commitment to customer service.
THE ROLE: As a Doctor/Patient Liaison Coordinator, you will ensure the efficient coordination of patient care, facilitating clear communication between doctors, patients, and healthcare teams. You will manage patient admissions, assist with invoicing, and ensure all documentation is accurate and timely. Your role is essential in providing an outstanding patient experience while supporting the smooth operation of the clinic.
KEY TASKS: Doctor Liaison Officer and ManagementAnalysis of consulting data to ensure efficiency scheduling of patients.Processing Bank Feeds Ensure referral analysis occurs for the consultantsCommunicating with Patient prior to admission to provide information relating to their admissionLiaising with relevant staff eg Anaesthetist as required to ensure efficient running of clinicProviding patients with relevant information relating to their hospital admissionsInvoicing surgical accounts and submitting to health funds/third parties as applicableReceiving PaymentsReceipting direct deposit payments against relevant invoicesPreparation and distribution of the theatre listsUpdating patients' files as requiredDealing with day to day running of the consulting businessREQUIRED QUALIFICATIONS & EXPERIENCE: Higher Certificate of Education (or Equivalent)Knowledge of patient management system softwareKnowledge of Windows Operating SystemKnowledge of Microsoft Office suite (especially Word, Outlook, and Excel)Familiarity with Health Fund BillingBookkeeping knowledge including GST requirements for small businessKnowledge of Internet Banking proceduresKnowledge of Medicare and Health Fund billing OUR COMMITMENT TO DIVERSITY & INCLUSION At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.
RIGHT TO WORK The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.