Manage staff and oversee case management activities in a District Office and contribute to the strategic direction of the Probation and Parole Service in Queensland.In this role you will: Manage the workload and work practices of staff.Supervise, motivate and appraise employee performance of their duties by providing feedbackManage the training and professional development needs of staff.Coach and develop staff to effectively manage offenders (covering referrals, interviews, file notes and risk awareness and assessment).Maintain own knowledge of contemporary management practices and knowledge of legislation, policies and procedures relevant to managing staff.Contribute to the knowledge base of the team.Adhere to the applicable Code of Conduct and management of staff where there are perceived breaches of the code to ensure that they are managed and reported appropriately.Develop Human Resource Management plans for the office.Maintain, utilise and ensure application and compliance with contemporary Human Resource Management principles and practice and relevant Industrial awards.Manage grievances and represent the Department at relevant appeals tribunals.Monitor monthly financial statements, manage and ensure compliance of recurrent and capital budgets for the DistrictDevise and implement strategies to respond to budget trends.Maintain office accommodation and equipment to deliver services.Provide significant contribution to the creation and implementation of operational plans.Maintain a safe and secure environment and exercise duty of care towards the staff, offenders and the public.Facilitate effective supervision and improved reintegration and rehabilitation of offenders who are subject to community supervision orders.Oversee case management activities within the office and the appropriate allocation of caseloads within a risk management framework.Ensure maintenance, accuracy and appropriateness of case notes and intervention reports for appropriate authorities.Ensure officers' compliance with legislation and departmental procedures for the management of offenders.Audit case management plans and activities to ensure continuity and consistency.Undertake direct interaction with offenders regarding the resolution of issues.Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current.Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies.Maintain own level of knowledge of legislation, policy and procedures in relation to offender management.Identify and respond appropriately to risks arising from offender management including appropriate liaison with the Regional Manager as required.Analyse external operating environment and contribute to the development of strategies to minimise riskEngage with relevant community agencies and support servicesPromote value of Probation and Parole to the community.Ensure the timely provision of advice and reports to courts, boards and other agencies regarding offenders and relevant offender issuesBuild partnerships with sentencing authorities regarding community operations initiatives.Promote the activities of probation and parole and develop productive relationships with service providers and the community generally to enhance the community's regard for probation and parole.Ensure the appropriate exchange of information with the Queensland Police Service, other agencies and government departments to optimise offender management consistent with the highest standards of community safety.
