Dispatch Operations Associate (Australia)Remote, Australia
Operations & Customer Success – Dispatch Ops
Full-Time
Job Description:
The Dispatch Operations Associate will be responsible for managing dispatch operations, ensuring efficient communication and coordination between teams, and supporting customer success initiatives.
Responsibilities:Manage dispatch operations and ensure timely communication.Support customer success initiatives through effective operations.Develop and refine internal operational processes.Collaborate with team members to achieve operational goals.Qualifications:Experience managing people.Experience with business operations.Experience with analytics.Experience in a customer-facing role (sales, account management, support).Experience with dispatching (in any context).Project management experience.Experience with Salesforce.Proficiency in coding (Python, R, Java, etc.) is a plus.Experience with shift work and willingness to be on call for occasional night/weekend shifts.Why do you want to work at Voltus?Please provide your response to the following questions:
What is demand response? Who are the key stakeholders? What are their interests?What is dispatch operations' role in demand response at Voltus?What do you imagine is a team goal for the dispatch operations team?What is one way you could help us improve that goal?What time zone are you located in?Additional InformationOur company values diversity. To ensure compliance with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional and will not affect your opportunity for employment.
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