About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.
About the role: Reporting to the Hotel Manager, this dynamic role oversees all operational, financial and people related matters in Food & Beverage, leading Culinary, Restaurant, Bar, Room Service and Banqueting.
To thrive in the role, the ideal candidate will have a solid track record in high quality and high volume operations, a thirst for multi-tasking and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.
The role balances the critical importance of strategic high level leadership with the day to day management of the operation, by developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.
The culture of Four Seasons is dynamic, fast-paced and responsive to business priorities. On offer is a strong sense of achievement, professional growth and the opportunity for industry recognition, over an exciting period of transformation for the hotel.
Key Components: Set strategic and operational direction in collaboration with the exec leadership team.Provide dynamic leadership, coaching and feedback, development plans and succession plans for current and future leaders.Nurture a culture of connection craftsmanship and character, allowing people space to be themselves, whilst aligning teams with shared goals.Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends.Maintain visibility in the operation at key times to support operational teams and the guest experience.Proactively seek the industry's top talent, ensuring we have the right people in the right roles, at the right times.Develop strong internal relationships across the hotel, with our owners, suppliers and contractors.Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control.What you bring: 3+ years' experience in a Director of Food and Beverage role in a 5* hotel with a high focus on quality whilst operating at high volumes.A leadership style that is authentic, engaging and strategic, based on identified business priorities.A positive, can-do attitude that shows resilience and maturity with strong communication skills.Understanding of luxury components, with a sharp attention to detail and high focus on service.Tertiary Qualifications in hotel management or industry related fields highly regarded.What we offer: Experience a globally recognised culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.Complimentary stays at Four Seasons worldwide.Executive level incentive plans, health plans and insurance plans.Development opportunities including attending conferences and learning events.If you feel this is the role for you we would love to hear from you!
We thank you in advance for your application, only successful applicants will be contacted.
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