Management (Information & Communication Technology)
Government - State (Government & Defence)
Full time
The successful candidate will lead and manage a team of business, application and technical specialists at strategic and operational levels in the integrated operation and support of complex enterprise information applications and infrastructure to achieve defined service levels.
Role responsibilities: Proactively create and manage service level agreements, operating level agreements and underpinning contracts with service providers to deliver agreed services to customers.Work collaboratively with customers in managing and understanding respective service requirements and ensure that service levels remain aligned to changing business requirements and evolving delivery capabilities.Manage all aspects of the systems development lifecycle as it pertains to interfaces between applications and services to ensure high quality and timely introduction of new capability into the Queensland Health environment.Oversee the introduction of changes to production, as a result of improvements activities.Proactively maintain and manage enterprise applications and dedicated infrastructure for the designated portfolios in accordance with designated policies, standards and practices, including eHealth Queensland IT Digital Application Services processes.Proactively engage with projects in the delivery of integration and testing services to the project.You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience: Understanding of and high-level ability to apply contemporary leadership principles to develop and maintain an effective and motivated highly skilled application support team.Well-developed management and supervisory skills.Proven ability to negotiate and achieve agreed service levels as defined in formal service level agreements with customers.Proven high level of interpersonal, negotiation, consultation and communication skills appropriate to an environment of change and evolution.Extensive experience and proven ability to develop, implement and evaluate strategic, workforce and business plans which reflect commitment to customer service delivery and meet performance targets and priorities.Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loadingFlexible working arrangementsCareer training and developmentTo apply for this exciting opportunity, submit your resume and a cover letter online today.
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