Consultants (Information & Communication Technology)
Government - Federal (Government & Defence)
Full time
$116,118 - $127,090 + 15.4% Superannuation
Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.
A new role awaits The Scheme Digital Platforms Branch shapes and delivers innovative, responsive, sustainable, and practicable solutions for the National Disability Insurance Scheme to serve its stakeholders including participants, providers, staff, and partners. The Scheme Digital Platforms Branch drives continual service delivery improvements to meet stakeholders' evolving needs with a strong focus on accessibility. The branch is the designer and custodian of the state of art NDIA Salesforce Platform.
Where you can add value The National Disability Insurance Agency, Office of the CIO (NDIA OCIO) is undertaking major work programs to deliver innovative fit-for-need ICT-based solutions to improve the National Disability Insurance Scheme.
As a Scrum Master, you will have an important role in a major transformational program with Salesforce as the core solution platform. You will embed your deep knowledge of agile practices, principles and cultures into the way of working on the program, uplifting the capability and performance of the delivery squad. You will assist the Team with your best practices, building upon your already-established track record in delivery of substantial ICT solutions.
About the role The EL1 Scrum Master is accountable under broad direction to undertake very complex work that delivers quality outcomes across the ICT functions of the NDIA.
The position is an important team leadership position within the NDIA and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the team membership and assigned contractors working within the work area.
The EL1 Scrum Master will exercise a considerable degree of independence to engage in very complex problem solving and issues management within the ICT functions.
Enough about us, let's talk about you The ideal candidate will be able to demonstrate previous experience in the development and implementation of continuous improvement strategies resulting in real, measurable improvements to the organisation that enhance outcomes for our participants.
You will have:
3 to 5 years ICT industry experience. At least 2 years' experience as a Scrum Master for Salesforce-based solutions. Scrum Master Certification. Experience coaching in agile methodologies, techniques, systems, and tools. Strong interpersonal and communication skills, with an ability to influence team culture and lead by example. Proven experience in facilitation, conflict resolution, and driving continual improvement. Desirable:
Health industry experience. Experience with one or more of the following: Salesforce Service Cloud, Salesforce Health Cloud, Salesforce Community Cloud. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded. Your NDIA Experience We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.
You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians. Access to higher superannuation and above market leave entitlements Competitive remuneration and working conditions that support a positive work life balance Access to ongoing professional development and learning While this role is ideally performed from Richmond - VIC, Deakin - ACT, Surry Hills - NSW, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.
Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
Applications for this role close 5th January 2025 at 11:30pm AEST.
With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.
NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.
There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.
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