Direct Marketing Manager | Australian Military Bank | Australia Work options: Hybrid
Hybrid working arrangements available, 3 days in office, 2 days WFH if required.
Growing mutual bank celebrating 65 years of serviceExpansive responsibilities, no two days are alikeWe are Australian Military Bank, Australia's longest serving Defence financial institution.
Since 1959, Australian Military Bank has provided members with fantastic service, great rates and competitive banking and insurance products.
As a member-owned financial institution, we are all about putting members first and helping them to achieve their financial goals.
Your Role The Direct Marketing Manager is responsible for Australian Military Bank's one-to-one communication with our members to drive growth, member experience and retention.
They are also responsible for supporting lead management across distribution channels, integrated with our one-to-one email communications.
Key Responsibilities: Develop our direct marketing acquisition and retention strategy including integration with mandatory member service communications.Integrate email communications with distribution team lead management and member interaction touchpoints.Work with our Information Technology (IT) and third-party banking system provider to develop a roadmap of member service communications.Assist in ad hoc projects and tasks as required.About You To be successful in the role you will demonstrate the below key attributes and experience:
Advanced communications skillsExperience executing emails including tagging for results trackingGA4 experienceAn interest in customer experienceAdvanced skills with Microsoft Office SuiteExperience in Agile delivery methodologyExperience with leveraging a CRM for member interactionsHigh attention to detailHighly organisedSelf-motivatedAbility to work autonomously and in a team environmentWebsite CMS platform experienceBenefits Working with Australian Military Bank will provide you access to a great range of benefits including:
Staff Banking product + Services discountsNovated Leasing options4 weeks Paid Parental + Purchased Leave optionReferral Reward ProgramEmployee Assistance ProgramAnnual Flu Shot + Blood Donor LeavePolo Shirt providedService AwardsWhy Us Australian Military Bank forms an integral part of the wider Defence community.
We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs.
You will be provided with training and coaching on the job to provide you with the tools to be successful in this role.
Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.
Probity check As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.
This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank.
We move quickly with our interview process, if you are keen please submit your CV today!
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