Digital Workplace & Capability Architect
IT
Source: uWorkin JOB DESCRIPTION
Aussie Broadband's (ABB) purpose is to the change the game. As the Digital Workplace and Capability Architect, you will be at the forefront of transforming our organisation's digital landscape - designing and implementing cutting-edge digital workplace solutions that seamlessly integrate with our HR and knowledge management systems.
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia! Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.
But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine.
The good stuff 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia
Let's talk about youTertiary qualifications in Human Resources, Business, Education, Computer Science, Information Systems or a related field.
Minimum 2 years of experience in at least three of the following: HR, Learning & Development, IT/Technology, AI.
Experience managing complex projects across cross-functional teams, especially in customer service or call centre environments.
Exceptional organisational skills and attention to detail.
Ability to analyse data and insights to drive informed decision-making.
Ability to adapt to change and thrive in a fast-paced environment.
Ability to design, implement, and optimize AI-driven digital workplace and knowledge management systems that align with business objectives and drive tangible outcomes.
Ability to influence stakeholders and build a compelling business case and vision for the future digital workplace.
Deep understanding of Knowledge Management systems, Capability Development, and AI systems, with a commitment to staying current with industry advancements and best practices.
How will you support our "Why?"The Digital Workplace and Capability Architect is both a strategic and hands-on leader responsible for designing and implementing integrated digital workplace solutions and capability frameworks that align with the company's strategic goals. This opportunity is for a six-month fixed-term contract.
Your responsibilities will include:
Designing and enhancing digital workplace solutions to improve system interoperability, streamline workflows, and optimise data flow across platforms such as SharePoint, Confluence, Service Now, and Workday, in addition to AI tools.
Leading the development and maturation of user-centric Knowledge Management (KM) systems, integrating AI to enhance content accessibility, scalability, and security.
Optimising enterprise systems, enhancing employee experience, and integrating HR, IT, and Knowledge Management systems using AI to improve operational efficiency.
Keeping updated on the latest advancements in AI, Knowledge Management, and Capability Frameworks, while also being agile and adaptable.
Leading initiatives, testing and scaling new ways of working, and act as a key influencer to secure stakeholder buy-in and drive organizational success.
Developing and implementing AI-driven solutions to automate tasks, improve predictive analytics, and optimize KM and capability systems.
Leading AI pilots and proof-of-concepts, scaling successful initiatives to enhance business operations and employee engagement.
Collaborating with HR, IT teams and employee groups to design user-friendly digital solutions that improve employee experience. Continuously refine the UI/UX of internal systems to ensure they are intuitive, responsive, and aligned with user needs.
Serve as the primary liaison between our business Knowledge keepers (our Aussie Experts), IT, HR, and business units, ensuring alignment of digital workplace initiatives with organisational goals.
Build and maintain strong relationships with stakeholders, leading cross-functional teams in successful project delivery.
Ready to join? Apply directly and our fantastic team will be in touch!
If you have any questions, get in touch today with our team at ****** Just a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out! Even if you feel you don't meet all the requirements, we'd still love to hear your story. We like to think outside the box with the people we hire.
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