Sydney based role / hybrid flexible work arrangementDynamic and supportive teamHow will I help? The Digital Product Owner role will help define and deliver a market Digital Identity experience. This position seeks to bring together business drivers, customer needs and platform capability in a creative and innovative manner to delight our customers.
Key Responsibilities: Accountable for driving out agreed business and customer outcomes and the delivery of quality developments within Westpac Digital.Create/review user-stories that provide detailed requirements for development and test teams.Attend scrum meetings, planning sessions, retrospectives and facilitate demos.Find opportunities, develop and implement changes to maximise Digital adoption and advocacy by understanding underlying customer needs.Facilitate understanding of stakeholder views on online & mobile banking to help ensure alignment of plans, budgets and execution priorities (Digital, Segment, Product, Marketing, Technology, Branch and Customer Service Centre).Deliver projects and initiatives on time and on budget.Service Quality to be a key focus on online banking initiatives, low defect rate with minimal fixes required after initial implementation.All initiatives to have tracking and business intelligence engagement and provide regular insights into digital product performance.What's in it for me? You'll play a significant part in the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need? To be successful you will have the following experience, skills and/or qualifications:
Experience with delivering projects using Agile delivery practices.Proven track record in driving and measuring business outcomes.Results orientation – focuses attention on key objectives, seeking effective business and customer outcomes.Ability to effectively engage, influence, and manage expectations.Demonstrated ability to collaborate, to contribute and create effective teamwork across traditional organisational boundaries.Customer orientation - seek to identify and exceed customer requirements.Tertiary qualifications in a business-related discipline or business experience.What is it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
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At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email .
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email .
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