Digital Platform Experience Owner - Public Web As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after.
We work to reimagine a new way forward for our 1.1 million members and their communities.
Your New Role
Open to Melbourne OR Sydney based candidates
In this role as Digital Experience Platform Owner – Public Website, you will own the digital experience for the public website which is our largest "front door" to Aware Super for members, prospective members, employers, advisers, media, regulators and the government.
As the hands-on owner of the Public Website, you will lead your team of 4 functional specialists to partner with various value stream squads to support awareness, acquisition and retention activities.
You will drive the strategic direction of the Public Website and the ongoing delivery of key features, functionality, digital optimisation, SEO, content design and governance.
You will also collaborate with the other Digital Experience Platform Owners to leverage your team of Digital Optimisation specialists to develop strategies to improve the digital experiences across all the digital authenticated platforms for members, advisers and employers.
To be successful in this role you will have the following skills & experience:
10 years+ experience in designing and delivering digital experiences with a strong focus on public facing websites.
Be an experienced and confident leader for a team of functional specialists.
You will provide guidance, mentorship and foster a positive and collaborative team environment with effective communication, knowledge sharing and ongoing skills development.
Significant hands-on experience as the platform owner for an enterprise content management system, preferably Adobe Experience Manager (AEM) from uploading content, through to working with technology to ensure the website continues to function optimally.
Proven success with engaging business stakeholders to develop content strategies which drive traffic through successful SEO optimisation and have measurable website visitor engagement.
Working knowledge of customer centric design processes (UX/ information architecture, etc), AB testing (Adobe Target) and analytics (both business and digital analytics).
Be able to establish and grow strong relationships with internal business and technology stakeholders at all levels in the business.
Proven experience in developing and executing digital strategies that significantly enhance member acquisition, retention, satisfaction, and overall business performance.
Demonstrated skills with a record of achievement in developing roadmaps for ongoing website optimisation, project management, and the delivery of outcomes in a matrix environment.
The idea of being part of our growth is exciting for you, and you want to play a pivotal role in making super simple for members.
You are balanced in accepting risk in any decision you face.
You are curious to understand the risk context and choose to speak up as we simplify, learn and grow.
Employee Experience
We understand that not everyone works in the same ways.
We value flexibility and know that it helps you manage work and life.
Why you'll love working at Aware Super:
Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.
Be part of something super unique: You'll work to reshape super and retirement.
We'll invest in your growth and give you the opportunity to work on career-defining projects.
Work with super humans: You'll work hard and innovate, but also have some fun along the way.
Feel super cared for: We'll support your wellbeing today, as well as in the future.
Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.
The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people.
We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply.
We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.
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