Who we are Adopt Change is a national not-for-profit organisation which works towards a home and healing for every child, so that all children can grow, learn, play and thrive. It is our mission to support and educate families and communities in caring for vulnerable children. We recognise the impact of childhood trauma and provide a number of services and education so that children can be supported. In New South Wales we operate the My Forever Family NSW program to recruit, support, train and advocate for foster and kinship carers of children in government care across the state.
About the role
We are looking for a Digital Operations Administrator to be responsible for the coordination of the organisation's digital platforms, digital information and systems, data entry and basic IT coordination. The role includes updating systems and data entry, liaising with external service providers (including booking service providers), updating information on websites and platforms in backend user systems (no required coding).
Reporting into the Head of Governance & Projects, the role will perform data entry across various platforms, hold knowledge on where information is held across our systems and perform basic back-end functions on our websites such as updates to text, calendars and uploading files.
The Digital Operations Administrator will also work with our Data Analyst across our Customer Relationship Management systems, as well as coordinating relevant operational update information for the senior leadership team.
About you To be considered for and ultimately successful in this role, you will need to have:
Relevant qualifications in project/business management and Information Technology ManagementExperience and ability with data entry, using multiple systems including Customer Relationship Management Systems and Digital Storage (preference for Salesforce, SharePoint, Appinium and custom built or template websites back-end systems)Knowledge of systems and adept at updating High level computer skillsAbility to apply project coordination skills to a variety of ongoing projects simultaneously to maximise efficiency and performanceReporting and analytical skillsAbility to use a CRM to record, extract and analyse dataKeen attention to detailExperience working in for-purpose organisations preferredBenefits In exchange for your commitment and experience, we offer a family friendly and flexible working environment with attractive PBI salary packaging. Adopt Change embraces a hybrid working environment.
We work closely with Aboriginal partnership agencies in the community and encourage applications from Aboriginal and Torres Strait Islander candidates.
To be considered for roles with Adopt Change you will need to have (or be willing to undergo) a National Police Clearance and current Working with Children Check. Please ensure you have work rights in Australia. You must have a current driver's licence with the ability to attend related events as required. You will also need full Covid vaccinations complete, as this is a role that will include in-person meetings including time in the office.
If you want to be part of a committed and innovative team making a real difference to the welfare of children, have empathy, drive, and commitment to help us realise our organisational goals, plus a can-do attitude and innovative ideas, we'd love to hear from you.
Please provide your resume and a cover letter outlining how your skills align with the above requirements if you wish to be considered for this role. To find out more about our organisation and programs please visit:
www.adoptchange.org.au and www.myforeverfamily.org.au
Adopt Change values a diverse and inclusive workplace. We welcome applications from all eligible candidates, regardless of gender identity, sexual orientation, cultural background, religious affiliation, age or disability. Enquiries about the role can be sent to [email protected] No agencies please - this role is being managed in-house.
