Who are we?So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.
As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.
We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.
We saw significant growth in 2023 and that's not about to change. We are experiencing massive growth this year, scaling at pace, making this the perfect time to join CreditorWatch.
Our PurposeEmpower Australian businesses to trade confidently with their customers.
Our MissionWe aim to be number one in our industry by delivering unique data insights and innovative products.
Your Role & TeamAre you a digital marketer with a knack for turning clicks into customers? Do you thrive in the fast-paced world of B2B and have a flair for creating campaigns that capture attention and drive results?
We're on the hunt for a Digital Marketing Specialist with a passion for demand generation. You'll have deep expertise in Pardot and WordPress, and a proven ability to drive engagement through segmentation, personalisation and data analytics.
As a member of the Growth Marketing team, you will support the Senior Lifecycle Marketing Manager and work closely with our Marketing Analyst to ensure a seamless customer journey across every touchpoint.
This role reports directly to our Head of Growth and is a 6-month maternity leave cover role based out of our Sydney CBD office.
Some of your responsibilities include: Create and deploy targeted emails and lifecycle marketing campaigns. Write engaging copy for website pages and email campaigns, ensuring that the messaging aligns with our brand tone of voice. Update and manage the website, including blog posts and landing pages. Conduct A/B tests on website elements and email campaigns to identify the most effective strategies and continuously improve performance. Monitor and analyse performance metrics to optimise campaigns. Work closely with other marketing team members to ensure cohesive strategies and effective execution of digital marketing initiatives. Complete ad hoc marketing tasks as required by the business. Our ideal candidateTo be successful in this role, you will have a strong background in digital marketing and marketing automation, with 2-3 years of experience using Pardot and WordPress (HTML/CSS knowledge preferred). Expertise in tailoring messages to resonate with different target audiences and addressing their specific needs is crucial.
You should excel at managing competing tasks and have an ability to execute campaigns efficiently while maintaining meticulous attention to detail.
Our Values? The 1%'ers add up – Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
We are dependable and trustworthy – Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
We are committed to growth – Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people.
Our people make the difference – Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives.
Recruitment Process – We like to keep it simple! Phone Screening – A deep dive into the company, role and experience required, including a thorough review of your match to the role – let's get to know each other and ensure the opportunity is a match! Hiring Manager Meeting – This is an opportunity to showcase why your background and skill set aligns to the role and ask questions – be as curious as you want! Functional Meeting – Let's get technical. Here you'll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situations. Values Meeting – We'd love to hear why CreditorWatch and see how you'd fit into our world. We are committed to youWe offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.
We are an equal opportunity employer and committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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