Digital & Data Platforms Service Delivery Lead

Details of the offer

Location:Ref#: 484237Description & RequirementsAbout UsSantos provides reliable, affordable energy for progress and seeks to provide lower carbon energy over time.
Santos is a global energy company with operations across Australia, Papua New Guinea, Timor-Leste, and the United States.
Our goal is to be a global leader in the energy evolution to low-carbon fuels that help the world decarbonise while providing the reliable, affordable energy the world needs for modern life and human progress.Santos is an important Australian domestic gas supplier and LNG supplier in Asia, committed to supplying critical fuels such as oil and gas while abating emissions through carbon capture and storage, energy efficiency projects, and high-quality offsets.
We will also seek to develop low-carbon fuels as customer demand evolves.For 70 years, Santos has partnered with local communities, providing jobs and business opportunities while safely developing natural gas resources to power industries and households.
We deliver long-term value to shareholders through our diverse portfolio of high-quality, long-life, low-cost oil and gas assets, carbon storage resources, and infrastructure.The Santos portfolio is value accretive and resilient across various decarbonisation scenarios, supported by a climate transition action plan that will continue to evolve for the global energy evolution.About the RoleBased at our global headquarters in Adelaide, the Digital and Data Platform Service Delivery Lead will manage a diverse range of platform services, including the Santos Enterprise Data Platform, integration platforms, AI and ML platforms, custom application development, and reporting services.
This role leverages expertise in platform service management, stakeholder engagement, and vendor management to drive innovation, optimise services, and ensure alignment with business needs.Key accountabilities include:Serve as the primary point of contact for both internal and external stakeholders, providing critical updates on service health, project statuses, service improvements, and technology roadmaps.Ensure the seamless delivery of platform services through operational excellence.
Manage and optimise services to keep them secure, maintained, and aligned with strategic business goals.Security & Risk Management: Identify and manage operational risks, ensuring compliance with internal security policies.Collaborate with vendors and service providers to track performance, maintain compliance, and drive continuous improvement to agreed service levels.Implement strategies to reduce costs and maximise value from platforms, licensing, and service offerings.Lead projects within the service portfolio, ensuring timely and on-budget delivery.About YouExpertise in stakeholder and customer management, particularly at senior levels within large organisations.Extensive experience as the key point of contact for business engagement, delivering high-quality updates on service health, project status, and improvement initiatives.Strong ability to guide discussions with stakeholders on technology roadmaps, vendor performance, and cost optimisation strategies.Experience managing vendor relationships in outsourced models, focusing on performance, compliance, and cost management.Proactive approach to identifying security risks and implementing mitigation strategies.Demonstrated success in delivering committed outcomes and managing projects to completion.Ideally, you will be degree qualified in Information Technology or demonstrate significant training and experience within direct relevant role(s) in large corporate environments.Supporting a Diverse WorkforceSantos acknowledges that we operate on the traditional lands of Aboriginal people and recognise their rights to maintain culture, identities, traditions, and customs.
We are committed to an inclusive environment where people feel comfortable to be themselves.
We want our people to feel that all voices are heard, all cultures respected, and that a variety of perspectives are essential to our ongoing success.We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or anything else that makes us different.
Australian Aboriginal and/or Torres Strait Islander jobseekers are strongly encouraged to apply.How to ApplyApplications must be submitted via the online recruitment system before COB Monday the 6th of January 2025.
Please note, we will be on leave returning the week of 6th January 2025.
Applications will be received during this time but will not be reviewed prior to this date.
We will be in touch once our screening processes have concluded upon our return.
Thank you for your understanding.A requirement of this role is that you will need to have in place the legal work rights for Australia to apply.Potential ScamsThere are a number of fake adverts impersonating Santos Limited.
In these instances, you will receive an e-mail from a generic e-mail address.
We do not make offers without interviews or due diligence taking place.
You will know if an advert is genuine if you are directed to the Santos company careers page to apply which is https://recruitment.santos.com/.
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Nominal Salary: To be agreed

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