Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?
For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.
As a trusted not-for-profit, the organisation's unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.
St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.
Last year, we connected with 1.2 million Western Australians including:
340,000 people through first aid training, education and engagement,
362,000 people who received care close to where they live and work,
410,000 received trusted transport and emergency care when they needed it most.
A job to be proud of:
As our Device Management Specialist at St John WA, you'll be the heartbeat of our digital world, ensuring that every device, whether it's a desktop, smartphone, or tablet, works seamlessly and securely. Your expertise will empower our teams to serve the community with confidence, knowing they have the tools they need to provide critical care and support. From automating processes to protecting data, you'll be the architect behind a smooth, efficient, and secure IT environment, enabling St John WA to continue its mission of saving lives and building resilient communities.
This role is about ensuring the stability and security of the technology that supports our entire organisation. You'll manage software deployments, enforce security policies, and troubleshoot issues across Windows, macOS, iOS, and Android devices. Using tools like MECM and Intune, you'll automate tasks, ensure devices are secure, and act as the expert for complex IT challenges. Your work will empower our teams to operate efficiently and securely, helping us continue our mission of serving the community.
What you'll do:
Implement solutions for the efficient management and maintenance of all endpoint IT devices on various operating systems, platforms and devices.
Configure devices to comply with corporate standards and policies.
Manage mobile devices (MDM) through Intune, ensuring that all devices meet compliance and security policies.
Use scripting tools (e.g., PowerShell) to automate repetitive tasks such as software deployments, reporting, and device configuration.
Continuously improve the efficiency and effectiveness of endpoint management processes.
Deploy, manage, and support corporate applications across all endpoint devices.
Act as a point of escalation for IT support teams for complex endpoint-related issues.
Implement security measures and configurations on endpoint devices to protect against threats and vulnerabilities.
What you'll need:
Proven experience in managing and maintaining endpoint devices in a corporate environment.
Proficiency in scripting languages (PowerShell, etc.).
Knowledge of software deployment and management, with experience with imaging and deployment tools.
Good problem solving, organisational skills and high attention to detail.
Familiarity with Active Directory, Group Policy, and network security.
Ability to work independently and as part of a team.
Adaptable and able to learn new technologies quickly.
Knowledge of Microsoft products (Microsoft 365, Windows 10/11, Enterprise Mobility + Security (EMS), and Teams).
Strong adherence to Change Management using ITIL supported frameworks.
Demonstrated experience using Windows Update for Business, Intune, MECM, Workspace ONE, Apple Business Manager, and Samsung Knox suite.
Extensive experience with Microsoft Endpoint Configuration Manager (MECM/Intune) and modern workplace tools for deploying and managing endpoint devices.
What's in it for you?
The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:
$550 Health and Wellness reimbursement.
17.5% leave loading.
Competitive remuneration package.
Salary packaging options.
Free emergency ambulance cover.
Free first aid training.
Are you ready to change lives?
To apply for this exciting opportunity please select "Apply Now".
Alternatively, if you have any questions, please contact Kayla Quince on (08) 9334 1436 or via email at ******.
Applications close on Wednesday 7th November 2024 at 6pm.
St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.
We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.
Please note that St John will not accept recruitment agency applications for this position.
St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.
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