We embrace workplace flexibility, 35-hour week, hybrid work model, flexible hours and 9-day fortnight Live our organisational values and grow professionally Build and strengthen relationships with our development and building community LET'S EXPLORE THE JOB Our progressive Development Assessment and Certification Department has an exciting opportunity for an experienced Administration Officer to join our supportive team for 12 months.
You will work closely with our multi-disciplinary team of professionals including Planners, Building Surveyors and Engineers to provide high level administration and customer support, and introduce innovative business practices that will enhance our customer's experience and take their customer journey to the next level.
Your key focus areas are;
Provide excellent customer service and contribute to service enhancement including liaising with all levels of management, elected representatives and the community, ensuring timely and courteous response to all correspondence Deliver high-level, comprehensive and professional administrative support services across the department including data entry, lodgement and determination of applications and certificates via electronic portals, preparation of correspondence and reports, word processing and maintaining records, documents and systems including the ability to deal with confidential information Process and review online applications and certificates via e-Portals for lodgement, referrals to external referral agencies and determination with a high degree of accuracy Coordinate, facilitate and provide administrative support for internal and external meetings as required, including preparation of meeting agendas and minute taking Provide administrative support for processing and reviewing online application lodgements via e-Portals for referrals to external referral agencies Our ideal candidate has previous experience working within the development industry. You have strong interpersonal skills with the ability to understand the perspective of all customers. You have a can-do attitude with previous experience working independently and managing competing deadlines whilst maintaining a high attention to detail.
You will bring;
Certificate IV or above in Business Administration and/or equivalent demonstrated administration experience Well-developed interpersonal, oral and written communication skills, with the ability to communicate at all levels whilst committing to delivering excellent customer service The ability to work to deadlines whilst maintaining a high level of accuracy and be able to demonstrate organisational skills to meet competing demands Demonstrated experience in the facilitation of meetings involving a range of stakeholders and the ability to produce high quality and accurate minutes from these meetings Ability to exercise sound judgement and a high degree of problem solving, initiative and confidentiality LET'S REVEAL THE PERKS Competitive salary from $71,196 to $82,742 a year plus industry-leading 12 per cent superannuation Commencing salary set in line with skills and experience with annual reviews available to support movement through the salary range 3.5 per cent Enterprise Agreement pay rise effective 8 July 2024 35-hour working week with flexible working hours, hybrid work model and nine-day fortnight Join us at an exciting time in our department's growth and evolution to become the leading LGA of choice within the region Weekly pay We value your health and wellbeing and offer generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our social club, be inspired by regular wellbeing initiatives, annual flu vaccinations, and confidential support via our employee assistance (EAP) program We are committed to being an employer of choice. We will do all we can to help you develop your skills, and make a difference, right from the start. We have a flexible workplace and focus on all aspects of your physical and mental health and safety. We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority. Free parking within walking distance to our contemporary light filled office building Idyllic lakeside location with easy access to cycle or walk around the lake in lunch breaks Along with many other perks that come from choosing Lake Mac! CHOOSE THE LAKE MAC WAY We know it is our people that will shape the future of our city. That's why we're passionate about providing a workplace that empowers our staff to be creative, innovative and bold. When you join the team at Lake Macquarie City Council, you're joining a group of people with a commitment to make our city even better. We're proud of our city and the work we do, and we know you will be too.
We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees and people with disability. We understand the skills and attributes veterans can bring to our Council.
LET'S START If this job sounds like you, we would love to hear from you! Send in your application by midnight, Monday 24 July 2024 For a confidential discussion relating to the position, please contact, Kristy Dunbar, Development and Manager Liaison , on 02 49 21 0151 or via email If you require assistance submitting your application, or have any questions regarding the recruitment process, please contact Georgina Green, Talent Acquistion Advisor , on 02 4921 0495 or via email We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant To view the capability Framework – Role Profile relevant to this role, please click here . To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement. Please note that as part of Lake Macquarie City Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing. Lake Macquarie City Council
126-138 Main Road, Speers Point, NSW 2284
Box 1906, Hunter Region Mail Centre, NSW 2310
#J-18808-Ljbffr
